Cloud SWG: Dedicated IP Service Maintenance April 24, 2024

Wednesday, 24 April — 3 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will remain operational when configured using best practices:

  • Columbia, South Carolina (GUSCO)
  • Des Moines, Iowa (GUSDM)
  • Frankfurt, Germany (GDEFR) 
  • Los Angeles, California (GUSLA)
  • Mumbai, India (GINMU)
  • Tokyo, Japan (GJPTK)

Timing

The maintenance window will run on April 24, 2024 between 00:00 UTC and 03:00 UTC.

Impact

Active connections may need to re-establish during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Los Angeles, California (GUSLA)
    • Point of Presence (POP) - APAC
      • Mumbai, India (GINMU)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Frankfurt, Germany (GDEFR)