Cloud SWG: General Product Maintenance Sao Paulo, Brazil (GBRSP) POP August 09, 2024

5 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform general maintenance to the Cloud SWG Service on Sao Paulo, Brazil (GBRSP) POP. During this maintenance event all services will remain operational and available.

Timing

The maintenance window will run between August 09, 2024; 23:00 UTC and August 10, 2024; 04:00 UTC.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

  • Explicit proxy/ WSS Agent / SEA (Single Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action
  • IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components