Cloud SWG: Dedicated IP Service Maintenance December 11 - 13, 2024

2 days, 23 hours, and 59 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will remain operational when configured:

  • Columbia, South Carolina (GUSCO)
  • Des Moines, Iowa (GUSDM)
  • Los Angeles, California (GUSLA)
  • Montreal, Canada (GCAMO)
  • Delhi, India (GINDE)
  • Hong Kong (GCNHK)
  • Mumbai, India (GINMU)
  • Singapore (GSGRS)
  • Sydney, Australia (GAUSY)
  • Tokyo, Japan (GJPTK)
  • Amsterdam, the Netherlands (GNLAM)
  • Dover, England (GGBDO)
  • London, England (GGBLO)
  • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  • Milan, Italy (GITMI)
  • Paris, France (GFRPA) / Paris, France (GFRVE)
  • Tel Aviv, Israel (GILTA)

Timing

The maintenance window will run from December 11, 2024, with a completion date of December 13, 2023. All maintenance will occur between 18:00 and 06:00 local POP time.

Impact

No impact to the dedicated IP traffic is expected during this maintenance window.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Los Angeles, California (GUSLA)
      • Montreal, Canada (GCAMO)
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Mumbai, India (GINMU)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Dover, England (GGBDO)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMI)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Tel Aviv, Israel (GILTA)