We have monitored the service for stability and this incident shall now be closed.
On December 4, 2024 between 15:23 and 19:40 UTC, Cloud SWG customers may have seen delays with event streaming on the Cloud Portal as a result of a DNS issue.
As of 19:40 UTC, the issue was resolved and customers should no longer experience issues. We will continue to monitor the service for stability and provide updates as more information becomes available.
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