[Cloud SWG] Action Required for New Feature: Agent Traffic Manager

Monday, 5 February — 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Beginning on February 5th, 2024, Broadcom will initiate a series of maintenance events to enable Agent Traffic Manager (ATM). The feature will be enabled on a per-tenant basis over a period of six weeks, until the expected completion date of April 18th, 2024.

Once rolled out, ATM improves the granularity of agent traffic interception to reduce the risk associated with adopting new capabilities like:

  • Cloud SWG
  • Cloud Firewall Service
  • DNS Proxy (being introduced with ATM)
  • CloudSOC Gatelet Protection
  • Zero Trust Network Access (ZTNA)

For more information, see the Agent Traffic Manager documentation.

Required Action

If Cloud Firewall Service (CFS) is disabled in your tenant(s), you must disable all existing enabled CFS rules. This action is necessary because the CFS-level enable/disable toggle is deprecated with the introduction of ATM and all enabled rules will become active by default.

See KB for more information

If CFS is disabled and there are no enabled CFS rules, no action is required.

If CFS is enabled, no action is required.

Impact

  • ATM interception capabilities are now configurable in the new Connectivity > Agent Traffic Manager page.
  • DNS Proxy exemptions are configurable in the new Connectivity > DNS Proxy Exemptions page.
  • You may notice some documented future ATM functionality that is not yet enabled for your tenant.

Support

Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)
      • Bogota, Colombia (GCOBO)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Islamabad, Pakistan (GPKIS)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Athens, Greece (GGRAT)
      • Brussels, Belgium (GBEBR)
      • Bucharest, Romania (GROBU)
      • Copenhagen, Denmark (GDKCP)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • Lisbon, Portugal (GPTLI)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Manama, Bahrain (GBHMA)
      • Milan, Italy (GITMI)
      • Milan, Italy (GITMO)
      • Nicosia, Cyprus (GCYNI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Riyadh, Saudi Arabia (GSARI)
      • Stockholm, Sweden (GSESK)
      • Tel Aviv, Israel (GILTA)
      • Valletta, Malta (GMTVA)
      • Vienna, Austria (GATVI)
      • Warsaw, Poland (GPOWA)
      • Zurich, Switzerland (GCHZU)
      • Ljubljana, Slovenia (GSILJ)
      • Zagreb, Croatia (GHRZA)
      • Belgrade, Serbia (GRSBE)
      • Tallinn, Estonia (GEETA1)
      • Vilnius, Lithuania(GLTVI)
      • Riga, Latvia (GLVRI)
      • Dammam, Saudi Arabia (GSADA)
    • Point of Presence (POP) - Africa
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)