CANCELLED: Cloud SWG: Beijing (ACNBJ) POP Maintenance February 21, 2024

Update:

The Beijing (ACNBJ) POP Maintenance window has been cancelled.

Broadcom will perform general maintenance to the Cloud SWG service in Beijing (ACNBJ) POP. The maintenance window will run on February 21, 2024 at 15:00 UTC for a duration of 7 hours.

Impact

Expect the site to be completely unavailable for a brief period during the maintenance window.

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• WSS Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.wss.broadcom.cn will be automatically redirected by the service to the nearest alternate site during the maintenance window.

WARNING

Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

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