Cloud SWG Maintenance (FedRAMP Infrastructure) February 14 - 15, 2024

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on February 14, 2024, starting at 00:00 UTC and completing on February 15, 2024 at 23:59 UTC. All maintenance will occur between 18:00 and 06:00 local data center time.

In an effort to better meet both federal and DoD Continuous Monitoring reporting deadlines, and to improve the overall quality of service delivery, Broadcom performs periodic maintenance activities.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy / Unified Agent / WSS Agent / SEP Agent / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.
• IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.