Broadcom will perform Cloud SWG Portal maintenance on November 12, 2024, at 21:00 UTC, for a duration of 4 hours.
Features and Improvements
- Cloud SWG reporting will feature a new date ‘picker’ for choosing report time frames. This picker is designed to speed date/time configuration and allow for more granular time selections.
- Sync API usage telemetry is now being provided in the portal under Account Configuration > Sync API Monitoring. This report shows the most recent log retrievals, status, tokens, and lag time to assist with troubleshooting log retrieval and processing issues.
Impact
- During the maintenance period, administrators might need to re-authenticate to the portal.
- Real-time traffic filtering will not be impacted by this maintenance.
- Active log download sessions might experience a brief disruption. If this occurs, download the log again.
- Expect intermittent portal availability and existing authenticated portal sessions to be ended.
- Customers using Management Center jobs to update Universal Policy Enforcement (UPE) policy might see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.
Support
Questions? Contact technical support by visiting: https://support.broadcom.com/security
For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com