Resolved

We have confirmed the service is fully restored. This incident is now resolved.

Update

Securlets are fully functional and we continue monitoring. Updates will be provided as new information becomes available.

Update

Securlets are fully functional and we continue monitoring. Updates will be provided as new information becomes available.

Update

Securlets are fully functional and we continue monitoring. Updates will be provided as new information becomes available.

Monitoring

A solution has been implemented and we are monitoring the results. Securlets are now fully functional. Some customers may notice delays however we expect this to clear over the next 12 hours. The next update will be provided no later than 12:00 UTC on August 23, 2018.

Update

We are continuing to remediate the previously reported concern. We will provide further updates as new information is discovered.

Identified

We are aware customers may be experiencing issues with certain functions of Securlets. We have identified a potential cause for the issue and are in process of deploying a solution. We will provide further updates as new information is discovered.

Began at:

Affected components