Resolved
After 2 days, 18 hours, and 19 minutes

This incident shall now be resolved.

Monitoring
After 2 days, 18 hours, and 18 minutes

Events are now being processed in CloudSOC CASB Detect and normal functionality has been restored.

This incident shall now be resolved.

Monitoring
After 1 day, 2 hours, and 23 minutes

We have identified the cause of the issue and have implemented a fix. We expect delays with incident creation over the next 48-72 hours as we process the queued backlog. We will provide updates as soon as new information becomes available.

Investigating
After 20 hours and 18 minutes

We are working with our service provider, Google to continue to investigate the issue and identify a fix.

We will provide updates as further information becomes available.

Investigating
After 2 hours and 11 minutes

We continue to investigate this issue. We'll provide further updates as more information becomes available.

Investigating

We are aware of an issue with processing event activity to generate incidents within CloudSOC CASB Detect.

We are investigating this issue with the highest priority and will provide further information as it becomes available.

Please note that no other CloudSOC CASB functionality is affected.

Began at:

Affected components