Provisioning Infrastructure Maintenance (Multiple products)

2 days and 18 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will perform a planned maintenance on the provisioning back office platform. This maintenance will begin on April 13, 2024, starting at 01:00 UTC and will be completed by April 15, 2024 at 19:00 UTC.


Business orders for the following impacted products will be queued during the maintenance window and resume automatically after the completion of the maintenance. Product features will not be impacted in any manner and all other aspects of our services are expected to function as normal.

Impacted Products:

  • DLP Cloud
  • CloudSOC CASB
  • Cloud SWG
  • Web Isolation
  • Email Security.Cloud
  • Symantec Endpoint Security Complete
  • Symantec Endpoint Security Enterprise

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at

Began at:

Affected components