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August 2020

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31 August 2020

Resolved Ended: 20:30 UTC - 31 August 2020

ALERT FORWARDER - US 1 & 5 Experienced Degraded Performance

ALERT FORWARDER may have taken longer than normal to report some alerts uploaded from an endpoint by ENDPOINT STANDARD - US 1 & US 5 and ENTERPRISE EDR -...

DATA FORWARDER
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8 Days without incident

22 August 2020

Resolved Ended: 15:33 UTC - 22 August 2020

ENDPOINT STANDARD US 2 Event Processing Degraded

Description: ENDPOINT STANDARD US 2 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Event...

ENDPOINT STANDARD / PREVENTION
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9 Days without incident

12 August 2020

Complete Ended: 03:05 UTC - 12 August 2020

Endpoint Standard -US 01, 02, 05 and Enterprise EDR - US

During this maintenance period, both processing of binary metadata and cloud-based binary analysis will be delayed. For Enterprise EDR users, metadata for ne...

ENDPOINT STANDARD / PREVENTION ENTERPRISE EDR
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8 Days without incident

03 August 2020

Resolved Ended: 11:04 UTC - 3 August 2020

Enterprise EDR - US Degraded Search Performance

We are currently investigating an issue affecting Enterprise EDR - US. We thank you for your patience as we identify and resolve the issue. We are working di...

ENTERPRISE EDR
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