November 2020

30 November 2020

Resolved Ended:

ENDPOINT STANDARD - EU Event Processing Degraded - Monitoring Fix

Description: The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STA...

ENDPOINT STANDARD / PREVENTION
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Resolved Ended:

Endpoint Standard/Enterprise EDR - US Degraded Search Performance

We are currently investigating an issue affecting Endpoint Standard Enterprise EDR - US. We thank you for your patience as we identify and resolve the issue....

ENTERPRISE EDR
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3 Days without incident

26 November 2020

Resolved Ended:

ENDPOINT STANDARD - 01, 02, 05 and ENTERPRISE EDR - US Event Processing degraded

Description: Connection from ENDPOINT STANDARD - US 1, 2, 5 and ENTERPRISE EDR - US sensor to ENDPOINT STANDARD - US 1, 2, 5 and ENTERPRISE EDR - US backend...

DATA FORWARDER ENDPOINT STANDARD / PREVENTION ENTERPRISE EDR
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1 Days without incident

24 November 2020

Resolved Ended:

ENDPOINT STANDARD US 5 Event Processing Degraded

Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. ...

ENDPOINT STANDARD / PREVENTION
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5 Days without incident

18 November 2020

Resolved Ended:

ENDPOINT STANDARD US 5 Event Processing Degraded

Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. ...

ENDPOINT STANDARD / PREVENTION
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13 Days without incident

04 November 2020

Resolved Ended:

Degraded - Enterprise EDR - US, Endpoint Standard - US 1, 2, 5 Event Searching Degraded

From about 9:15 AM to 10:30 AM Eastern, event search performance was degraded for all US environments. This issue has already been remediated.

ENTERPRISE EDR
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