February 2021

26 February 2021

Resolved Ended:

ENDPOINT STANDARD US 5 Event Processing Degraded

Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. ...

ENDPOINT STANDARD / PREVENTION
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5 Days without incident

20 February 2021

Resolved Ended:

Degraded - ENDPOINT STANDARD US2 Event Processing - Cause Identified

Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the i...

ENDPOINT STANDARD / PREVENTION
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1 Days without incident

18 February 2021

Resolved Ended:

ENDPOINT STANDARD US 1, 2 and 5 Dashboard degraded performance

Description: On 18-Feb-2020, from 4:39 PM EST - 4:53 PM EST some elements of ENDPOINT STANDARD US 1, 2 and 5 UI may have taken longer than normal to populate...

ENDPOINT STANDARD / PREVENTION
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6 Days without incident

11 February 2021

Resolved Ended:

CB Defense 01, 02, 05 Policy Updates and Reputation Lookups Delayed

Customers may experience a delay in policy updates and reputation lookups. We have identified the issue and are working on a solution. For any incident updat...

ENDPOINT STANDARD / PREVENTION
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2 Days without incident

08 February 2021

Resolved Ended:

ENDPOINT STANDARD/Enterprise EDR Dashboard - Investigate Page searching degraded performance

Description: ENDPOINT STANDARD/Enterprise EDR searches may take longer than normal to populate or fail to complete on the Investigate Page. Searches via API ...

ENDPOINT STANDARD / PREVENTION ENTERPRISE EDR
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4 Days without incident

03 February 2021

Resolved Ended:

ENDPOINT STANDARD US 1 Event Processing Degraded

ENDPOINT STANDARD US 1 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Aler...

ENDPOINT STANDARD / PREVENTION
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