Resolved
After 10 hours and 11 minutes

We have confirmed that UPE customers can now deploy policies via UPE. The service is restored and there is no longer an impact to customers. This incident is resolved.

Investigating
After 7 hours and 47 minutes

We continue to actively investigate the incident and work on restoring the service. Customers may continue to encounter an "unexpected server error" message in the Management Center.

We will provide additional updates as new information becomes available.

Please note: There is no impact on protection services, and all other aspects of our services remain functional.

Investigating
After 3 hours and 46 minutes

We continue to investigate the incident and work towards service restoration. Customers may continue to encounter an "unexpected server error" message in the Management Center.

We will provide additional updates as new information becomes available.

Please note: There is no impact on protection services, and all other aspects of our services remain functional.

Investigating
After 1 hour and 56 minutes

Our engineers are actively engaged as we work towards service restoration. Customers may continue to encounter an "unexpected server error" message in the Management Center. Please note that there is no impact on protection services, and all other aspects of our services remain functional.

We will provide additional updates as new information becomes available.

Investigating

Universal Policy Enforcement (UPE) customers attempting to deploy new policies via UPE may encounter an "unexpected server error" message in the Management Center.

We are actively investigating this issue and will provide updates as soon as they become available.

Began at:

Affected components