Resolved Ended: 19:38 UTC - 30 July 2019
Issue with updating policy and locations
Customers attempting to add locations or update policy may experience degraded performance. We are currently investigating and will provide additional update...
Complete Ended: 17:00 UTC - 28 July 2019
Web Isolation Maintenance July 28, 2019
Maintenance will be performed on the Web Isolation Service starting July 28, 2019 at 04:30 UTC and is expected to last up to 10 hours. Impact During this ma...
Resolved Ended: 02:31 UTC - 28 July 2019
Universal Policy Enforcement Issue
Universal Policy Enforcement (UPE) customers attempting to deploy new policies via UPE may encounter an "unexpected server error" message in the Management C...
Resolved Ended: 00:30 UTC - 27 July 2019
Complete Ended: 23:59 UTC - 26 July 2019
Web Security Service Announcement - Deployment Release
As previously communicated on June 25, 2019, Symantec is performing a service-wide deployment of the Web Security Service release, which started on July 3, 2...
Resolved Ended: 17:01 UTC - 18 July 2019
Universal Policy Enforcement customers may be unable to enforce custom policy and filtering rules. We have identified the cause of this behavior and are work...
Resolved Ended: 15:44 UTC - 13 July 2019
Cloud Portal Degraded Performance
Customers accessing the Cloud Portal may experience degraded response or timeouts. We are currently investigating the issue and will provide additional updat...
Resolved Ended: 20:39 UTC - 12 July 2019
Portal Software Downloads
We are aware of an issue with downloading software from the WSS Portal. Customers may be unable to download software through the Portal. We are actively inv...
Resolved Ended: 19:48 UTC - 8 July 2019
DLP Customers Experiencing ICAP Errors
We are aware that some customers using DLP may be experiencing ICAP errors while using the service. We are investigating this with the highest priority and w...
Complete Ended: 00:01 UTC - 2 July 2019
Web Security Service Maintenance Announcement
We will be conducting general maintenance. During this maintenance event all services will remain operational and available. Timing The maintenance window wi...