Mexico City (GMXMC1) Data Center Maintenance June 30, 2021

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Symantec, a division of Broadcom, will be performing maintenance in the Mexico City (GMXMC1) data center. This maintenance will begin on June 30, 2021, at 02:30 UTC and last for a duration of 10.5 hours.

Impact During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy / Unified Agent / WSS Agent / SEP Agent / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action. • IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Schedule • Start Date: June 30, 2021, at 02:30 UTC • End Date: June 30, 2021, at 13:00 UTC

Reporting Problems If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/.

For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com