Resolved
Resolved
After 2 hours and 31 minutes

A workaround has been implemented and portal access has been restored. This incident is resolved.

Investigating

Customers on macOS operating system may be experiencing issues accessing Cloud Portal (portal.threatpulse.com). This is only impacting customers connected via Toronto (GCATO1) Data Center.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the service is working as expected.

Began at:

Affected components