Resolved
After 15 hours and 58 minutes

WSS Agent traffic to Columbia (GUSCO1) data center is fully operational. This incident is resolved.

Monitoring
After 10 hours and 52 minutes

We have identified the cause of the issue and have applied a fix to the impacted infrastructure. At 04:10 UTC, we have put the impacted infrastructure back into service. We will monitor the service for stability and provide updates as new information becomes available.

Monitoring
After 13 minutes

We have taken the impacted infrastructure out of service. Customers will no longer experience errors.

We will monitor the service for stability and provide updates as new information becomes available.

Identified

We are currently investigating an issue for WSS Agent traffic to Columbia (GUSCO1) data center. Customers may experience intermittent certificate errors. We have identified the cause of this issue and are working on a fix.

We will provide an update as soon as more information becomes available.

Began at:

Affected components