Resolved
After 11 hours and 17 minutes

We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

Monitoring
After 6 hours and 50 minutes

A fix has been implemented in all regions. The US and APJ region will no longer experience delays. Customers in EMEA region may experience some continued lag in hosted reporting ingestion for the next few hours while the queued backlog is processed.

We will continue to monitor and will provide updates when new information becomes available.

Identified
After 4 hours and 5 minutes

The issue has been identified and a fix is being implemented.

We will provide an update as soon as more information becomes available.

Investigating

We are aware of hosted reporting customers experiencing a delay in the ingestion of their logs. Log data will be available once the issue is resolved.

This issue only affects hosted reporting tenants. Please note that all other aspects of our Web Security Service remain functional.

We will provide an update as soon as more information becomes available.

Began at:

Affected components