Resolved
After 14 hours and 39 minutes

This incident has been resolved.

Monitoring
After 6 hours and 59 minutes

We have identified the cause of the issue and connectivity has been restored. We will continue to monitor the performance of the data center to ensure the service is fully restored. We will provide additional updates as new information becomes available.

Investigating
After 6 hours and 30 minutes

We are currently aware that customer connections to the Madrid (GESMA1) data center are experiencing disconnects from the service. We will provide additional updates as new information becomes available.

Monitoring

On February 11, 2022, between 06:45 UTC, and 07:13 UTC, customer connections to the Madrid (GESMA1) data center may have experienced disconnects from the service. This issue has been resolved, and normal connectivity restored.

We will continue to monitor the performance of the data center to ensure the service is fully restored. We will provide additional updates as new information becomes available.

Began at:

Affected components