Complete Ended: 08:30 UTC - 24 February 2022
Ashburn (GUSAS1) Data Center Maintenance
Symantec, a division of Broadcom, will be performing maintenance in the Ashburn, USA (GUSAS1) data center. This maintenance will begin on February 24, 2022, ...
Complete Ended: 23:00 UTC - 22 February 2022
Cloud Portal Emergency Maintenance on February 22, 2022
Symantec, a division of Broadcom, is performing Cloud Portal emergency maintenance starting on February 22, 2022, at 22:00 UTC for a duration of 1 hour. Impa...
Complete Ended: 10:00 UTC - 18 February 2022
Sao Paulo (GBRSP1) Site Maintenance
The Sao Paulo (GBRSP1) WSS site will undergo maintenance beginning on February 16, 2022 starting at 22:00 UTC, lasting for a duration of up to 12 hours. • IP...
Complete Ended: 06:00 UTC - 18 February 2022
London (GGBLO11) Site Maintenance
The London (GGBLO11) WSS site will undergo maintenance beginning on February 15, 2022 starting at 18:00 UTC, lasting for a duration of up to 12 hours. • IP a...
Complete Ended: 05:00 UTC - 18 February 2022
Stockholm (GSESK1) Site Maintenance
The Stockholm (GSESK1) WSS site will undergo maintenance beginning on February 16, 2022 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • IP...
Milan (GITMI1, GITMI11) Site Maintenance
The Milan (GITMI1, GITMI11) WSS site will undergo maintenance beginning on February 16, 2022 starting at 17:00 UTC, lasting for a duration of up to 12 hours....
Resolved Ended: 00:43 UTC - 18 February 2022
CloudSOC CASB Audit Sync API issue
We are aware customers may be experiencing data processing delays while processing WSS Logs from the CloudSOC portal (having the Datasource Name “BLUECOAT CL...
Resolved Ended: 22:28 UTC - 17 February 2022
Cloud Portal Unavailable
On February 16, 2022, between 22:00 UTC and 22:25 UTC, WSS customers may have experienced issues accessing the Cloud Portal. The cause of this issue has been...
Complete Ended: 22:00 UTC - 17 February 2022
Singapore (GSGRS1) Site Maintenance
The Singapore (GSGRS1) WSS site will undergo maintenance beginning on February 16, 2022 starting at 10:00 UTC, lasting for a duration of up to 12 hours. • IP...
Complete Ended: 21:01 UTC - 17 February 2022
Tokyo (GJPTK1) Site Maintenance
The Tokyo (GJPTK1) WSS site will undergo maintenance beginning on February 16, 2022 starting at 9:00 UTC, lasting for a duration of up to 12 hours. • IP addr...
Complete Ended: 21:00 UTC - 17 February 2022
Osaka (GJPOS1) Site Maintenance
The Osaka (GJPOS1) WSS site will undergo maintenance beginning on February 16, 2022 starting at 9:00 UTC, lasting for a duration of up to 12 hours. • IP addr...
Tokyo (GJPTK11) Site Maintenance
The Tokyo (GJPTK11) WSS site will undergo maintenance beginning on February 15, 2022 starting at 9:00 UTC, lasting for a duration of up to 12 hours. • IP add...
Complete Ended: 19:00 UTC - 17 February 2022
Sydney (GAUSY11) Site Maintenance
The Sydney (GAUSY11) WSS site will undergo maintenance beginning on February 16, 2022 starting at 7:00 UTC, lasting for a duration of up to 12 hours. • IP ad...
Complete Ended: 15:30 UTC - 17 February 2022
Las Vegas (GUSLV11) Site Maintenance
The Las Vegas (GUSLV11) WSS site will undergo maintenance beginning on February 16, 2022 starting at 3:30 UTC, lasting for a duration of up to 12 hours. • IP...
Montréal (GCAMO1) Site Maintenance
The Montreal (GCAMO1) WSS site will undergo maintenance beginning on February 15, 2022 starting at 3:30 UTC, lasting for a duration of up to 12 hours. • IP a...
Complete Ended: 05:30 UTC - 16 February 2022
Web Security Service Reporting Infrastructure (US and EMEA) Maintenance February 15, 2022
On February 15, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the US and EMEA regions to improve stability and conti...
Complete Ended: 00:00 UTC - 15 February 2022
General Product Release Maintenance
Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...
Complete Ended: 23:15 UTC - 14 February 2022
Web Security Service Agent Release Announcement
We are proud to announce the immediate availability of the public preview of WSS Agent v8.0.58. Customers are encouraged to test this build to ensure compati...
Resolved Ended: 22:57 UTC - 14 February 2022
Middlesex (GGBLO11) Data Center Performance Issues
We are aware that some customers may have be experiencing performance degradation when using Middlesex (GGBLO1) data center. We are currently investigating w...
Complete Ended: 22:15 UTC - 12 February 2022
Madrid (GESMA1) Emergency Data Center Maintenance on February 12, 2022
Symantec, a division of Broadcom, will be performing emergency maintenance in the Madrid (GESMA1) data center. This maintenance will begin on February 12, 20...
Complete Ended: 20:45 UTC - 12 February 2022
Universal Policy Enforcement (UPE) Emergency Maintenance
Symantec will perform emergency maintenance on February 12, 2022, starting at 19:00 UTC for a duration of 4.5 hours. Impact Customers using Management Center...
Resolved Ended: 18:21 UTC - 12 February 2022
Universal Policy Enforcement (UPE) Policy Issue
We are aware of customers experiencing errors when using Management Center jobs to update/push UPE policies. All previously configured policies will remain a...
Complete Ended: 02:00 UTC - 12 February 2022
Cloud Portal Maintenance
Symantec will perform Cloud Portal maintenance on February 11, 2022, starting at 22:00 UTC for a duration of 4 hours. For a list of expected resolved issues ...
Resolved Ended: 22:19 UTC - 11 February 2022
Madrid (GESMA1) Data Center Unavailable
On February 11, 2022, between 06:45 UTC, and 07:13 UTC, customer connections to the Madrid (GESMA1) data center may have experienced disconnects from the ser...
Complete Ended: 01:30 UTC - 11 February 2022
Web Security Service Reporting Infrastructure (APAC) Maintenance February 10, 2022
On February 10, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the APAC region to improve stability and continue to o...
Resolved Ended: 19:22 UTC - 10 February 2022
Reporting Issue in APAC Region
We are aware of customers in APAC region experiencing a delay in the ingestion of reporting data. Reporting data will be available once the issue is resolved...
Complete Ended: 03:13 UTC - 7 February 2022
Los Angeles (GUSLA1) Emergency Data Center Maintenance on February 6, 2021
Symantec, a division of Broadcom, will be performing emergency maintenance in the Los Angeles (GUSLA1) data center. This maintenance will begin on February 6...
Complete Ended: 21:53 UTC - 4 February 2022
CANCELLED: Web Security Service Reporting Infrastructure (US and EMEA) Maintenance February 7, 2022
On February 7, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the US and EMEA regions to improve stability and contin...
Complete Ended: 23:30 UTC - 3 February 2022
Web Security Service Reporting Infrastructure (APAC) Maintenance February 3, 2022
On February 3, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the APAC region to improve stability and continue to op...