Resolved
After 10 hours and 28 minutes

This incident has been resolved.

Monitoring
After 1 hour and 30 minutes

We have identified the cause issue and service has now been restored for GGBLO11. We will monitor the service for stability and will provide updates as soon as new information becomes available.

Investigating
After 40 minutes

Please be advised that this is impacting customers using GGBLO11. We are continuing to investigate the issue and will provide updates as soon as new information becomes available.

Investigating

We are aware that some customers may have be experiencing performance degradation when using Middlesex (GGBLO1) data center. We are currently investigating with a high priority and will provide updates as soon as new information becomes available.

Please note that all other aspects of our Web Security Service remain functional.

Began at:

Affected components