Resolved
After 16 hours and 23 minutes

This incident has been resolved.

Monitoring
After 2 hours and 41 minutes

A fix has been implemented and we are monitoring the results.

Investigating

We are aware of customers experiencing errors when using Management Center jobs to update/push UPE policies. All previously configured policies will remain active. This issue is only impacting pushing policies from the management center and does not impact Threatpulse portal.

There is no impact to protection services and all other aspects of our service remain operational. We will provide further updates as new information is discovered.

Began at:

Affected components