Resolved
After 1 day, 2 hours, and 31 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 15 hours and 53 minutes

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating
After 1 hour and 56 minutes

We continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are currently investigating an issue where customers enabling or disabling the Web Security Services Agent (WSSA) through the Threatpulse portal experience a delay of 15 minutes in the agent being enabled or disabled.

We will provide an update as soon as more information becomes available.

Please note that all other aspects of our Web Security Service remain functional.

Began at:

Affected components