July 2022

26 July 2022

Complete Ended:

Web Security Service General Maintenance July 19, 2022

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service starting on July 19, 2022 and ending on July 22, 2022. A...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Complete Ended:

General Maintenance July 20, 2022

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service staring on July 20, 2022 and end on July 26, 2022. All m...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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1 Days without incident

24 July 2022

Resolved Ended:

Johannesburg (GZAJB1) Data Center Unavailable

The Johannesburg (GZAJB1) data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes...

Point of Presence (POP) - Africa
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23 July 2022

Complete Ended:

Cloud Portal Maintenance July 22, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance on July 22, 2022 at 21:00 UTC for a duration of 4 hours. Impact During the maintenan...

Portal & Reporting
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22 July 2022

Resolved Ended:

EMEA Sites Degraded Performance

We are aware of IPsec customers connected to some of our European data centers failing over to other sites. Proxy forwarding and Web Security Service Agent (...

Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Resolved Ended:

Middlesex GGBLO11 and GGBLO12 Data Center Unavailable

We are aware that some customers are experiencing performance degradation when using GGBLO11 and GGBLO12 data center. We are currently investigating with a ...

Point of Presence (POP) - Europe And The Middle East
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Resolved Ended:

Dover GGBDO11 Data Center Degraded Performance

We are currently aware that some customers connecting to the Dover GGBDO11 data center may experience decreased performance or latency from the service. We a...

Point of Presence (POP) - Europe And The Middle East
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21 July 2022

Complete Ended:

Infrastructure Planned Maintenance July 21, 2022

Broadcom is performing maintenance on its infrastructure services on July 21, 2022 at 05:00 UTC for a duration of 1 hour. Impact During this maintenance wind...

Portal & Reporting
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20 July 2022

Resolved Ended:

Johannesburg (GZAJB1) Data Center Unavailable

The Johannesburg (GZAJB1) data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes...

Point of Presence (POP) - Africa
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19 July 2022

Resolved Ended:

Web Security Service Agent Issue

We are currently investigating an issue where customers enabling or disabling the Web Security Services Agent (WSSA) through the Threatpulse portal (https://...

Portal & Reporting
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7 Days without incident

11 July 2022

Complete Ended:

Cloud Portal Maintenance July 11, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance on July 11, 2022 at 21:00 UTC for a duration of 1 hour. Impact During the maintenanc...

Portal & Reporting
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2 Days without incident

08 July 2022

Complete Ended:

Cloud Portal Maintenance July 7, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance on July 7, 2022 at 21:00 UTC for a duration of 4 hours. Impact During the maintenanc...

Portal & Reporting
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1 Days without incident

06 July 2022

Complete Ended:

General maintenance July 5, 2022

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service staring on July 5, 2022 and ends on July 6, 2022. During...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East
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3 Days without incident

02 July 2022

Resolved Ended:

Mumbai (GINMU11), Malaysia (GMYKL) and Singapore (GSGRS11) Data Center WSSA Access Issue

Customer connections using Web Security Services Agent (WSSA) to the Mumbai (GINMU11), Malaysia (GMYKL) and Singapore (GSGRS11) data centers may experience d...

Point of Presence (POP) - APAC
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