Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We are currently investigating an availability issue with the Cloud Portal. This issue is only impacting Portal access for Partner Accounts. Non-partner based accounts are not impacted at this time.

We have identified the cause of this issue and we are in the process of developing a fix. Please note that traffic filtering and real time scanning remains fully operational. We will provide additional updates as new information becomes available.

Began at:

Affected components