Database Infrastructure Maintenance (Multiple Products) March 1, 2024

Friday, 1 March — 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom is performing infrastructure maintenance starting on March 1, 2024, at 05:00 UTC, for a duration of 2 hours.

Products/Services Impacted

  • Cloud Workload Protection
  • Cloud Workload Protection for Storage
  • Cloud Management Portal
  • Symantec Enterprise Cloud Platform
  • Protection Engine
  • CloudSOC CASB
  • Cloud Secure Web Gateway
  • Email Security.cloud
  • Web Isolation
  • WebPulse

Impact

During the maintenance period, customers with a federated and non-federated (direct login) setup will not be able to login to their respective product Management Portals for up to 1 hour. Provisioning for the affected products will also be on hold until the maintenance completes. All other aspects of our services are expected to function as normal.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Portal & Reporting
      • Cloud Portal
      • Management UI
  • CloudSOC CASB
    • Global Portal
    • EU Portal
    • Cloud Management Portal
  • Cloud Workload Protection
    • Cloud Workload Protection for Storage
    • Cloud Portal
  • DLP Cloud
    • Europe
      • Portal (Cloud Managed)
    • United States
      • Portal (Cloud Managed)
  • Email Security.cloud
    • ClientNet
    • Quarantine Portal
  • Intelligence Services / WebFilter
    • WebPulse
  • Symantec Enterprise Cloud Platform
    • Enterprise Cloud Console
      • Console (in preview)
      • Environment management (formerly 'Cloud Management Portal')
  • Web Isolation
    • Data Centers - Americas
      • Montréal, Québec, Canada (northamerica-northeast1)
      • São Paulo, Brazil (southamerica-east1)
      • Ashburn, Northern Virginia, USA (us-east4)
      • The Dalles, Oregon, USA (us-west1)
    • Data Centers - Asia Pacific
      • Hong Kong (asia-east2)
      • Tokyo, Japan (asia-northeast1)
      • Seoul, South Korea (asia-northeast3)
      • Mumbai, India (asia-south1)
      • Jurong West, Singapore (asia-southeast1)
      • Sydney, Australia (australia-southeast1)
    • Data Centers - Europe, Middle East & Africa
      • St. Ghislain, Belgium (europe-west1)
      • London, England, UK (europe-west2)
      • Frankfurt, Germany (europe-west3)
      • Tel-Aviv, Israel (me-west1)
    • Cloud Management Portal