Cloud SWG: General Product Maintenance Dammam, Saudi Arabia (GSADA) POP September 24, 2024

The maintenance is now complete. Thanks for your patience.

Update

This maintenance window has been extended and it will now complete on 25th September, 2024 at 02:00 UTC.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform general maintenance to the Cloud SWG Service on Dammam, Saudi Arabia (GSADA) POP on September 24, 2024, starting at 18:00 UTC and completing on September 24, 2024 at 23:00 UTC. Please see below for the exact maintenance window.

Carefully review the information below to avoid disruption of service.

Impact

• Expect the site to be completely unavailable during the maintenance window.
• IP address maintenance will be performed as part of this maintenance. If you have restrictive access policies and allow our existing network ranges you won't be impacted. Please review our best practices and published network ranges in this article.

Timing

• Dammam, Saudi Arabia (GSADA): September 24, 2024; 18:00 UTC - September 24, 2024; 23:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Agent: no actions required.

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.