September 2024

[Cloud SWG] Rollout update: Agent Traffic Manager

Beginning on February 5th, 2024, Broadcom initiated a series of maintenance events to enable the Agent Traffic Manager (ATM). The per-tenant basis rollout wa...

Cloud SWG: Portal Maintenance September 27, 2024

Broadcom will perform Cloud SWG Portal maintenance on September 27, 2024, at 21:00 UTC, for a duration of 4 hours. Features and Improvements The TLS certific...

Cloud SWG: General Product Maintenance September 23 - September 27, 2024

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Cloud SWG: Control Services (CMS and CTC) Maintenance September 27, 2024

Broadcom will perform maintenance to the following Cloud SWG Services: Customer Management Service (CMS) Cloud Traffic Controller (CTC) Timing The maintenanc...

Cloud SWG: Reporting Infrastructure Maintenance [US Region] September 26, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US region) to improve stability and continue to optimize the service. Th...

Cloud SWG Announcement: Washington, DC (GUSAS) POP Failover Testing

The Washington, DC (GUSAS) Cloud SWG site will undergo a data center failover test beginning on September 24, 2024 starting at 23:00 UTC, lasting for a durat...

Cloud SWG: General Product Maintenance (Multiple Americas POPs) September 25, 2024

Broadcom will perform maintenance on the Cloud SWG Service beginning September 25, 2024, from 23:00 UTC for a duration of 3 hours on the following Cloud SWG ...

Cloud SWG: Portal Maintenance September 25, 2024

Broadcom will perform Cloud SWG Portal maintenance on September 25, 2024, at 21:00 UTC, for a duration of 4 hours. Impact During the maintenance period, admi...

Cloud SWG: System for Cross-domain Identity Management (SCIM) Maintenance September 25, 2024

Broadcom is performing maintenance on System for Cross-domain Identity Management (SCIM) on September 25, 2024, starting at 21:00 UTC, for a duration of 4 ho...

Cloud SWG: Self-Managed Certificate (SMC) Service Maintenance September 25, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 25, 2024, starting at 21:00 UTC, for a duration of 4 hours. Impact Users may experien...

Cloud SWG POP Upgrade: Paris

We are pleased to announce that the Paris Localization Zone (GFRPA) will be upgraded to a compute point-of-presence (POP) in Paris. The new POP, GFRVE, is en...

Cloud SWG: General Product Maintenance : London, England (GGBLO) POP September 25, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on London, England (GGBLO) POP on September 25, 2024, starting at 18:00 UTC and completing...

Cloud SWG: General Product Maintenance Dammam, Saudi Arabia (GSADA) POP September 24, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Dammam, Saudi Arabia (GSADA) POP on September 24, 2024, starting at 18:00 UTC and compl...

Cloud SWG: New Localization Zone in Doha, Qatar (GQADO)

We are pleased to announce the availability of a new Cloud SWG Localization Zone (LZ) geolocated to Doha, Qatar. This LZ will be available to all customers a...

Cloud SWG: General Product Maintenance (Multiple POPs) September 24, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 24, 2024, from 20:30 UTC to 23:30 UTC on the following Cloud SWG sites: Oslo (GNOOS) ...

Cloud SWG: General Product Maintenance: London, England (GGBLO), Brussels, Belgium (GBEBR) POPs September 18 - 23, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on London, England (GGBLO), Brussels, Belgium (GBEBR) POPs on September 18, 2024, starting...

Cloud SWG: General Product Maintenance (Multiple POPs) September 23, 2024

Broadcom will perform maintenance on the Cloud SWG Service beginning September 23, 2024, from 18:00 UTC for a duration of 2 hours on the following Cloud SWG ...

Cloud Management Portal Maintenance September 23, 2024

Broadcom will perform backend maintenance on September 23, 2024, starting at 05:30 UTC for a duration of 5 hours. Impact There is no expected customer impact...

[Rescheduled] Web Isolation/Cloud SWG: Document Isolation Service Update September 22, 2024

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continu...

[Cancelled]Cloud SWG Localization Zone Relocation Announcement Dubai (GAEDX), Abu Dhabi (GAEAD) and Bahrain (GBHMA)

The Localization Zones (LZ) for Dubai, UAE (GAEDX), Abu Dhabi, UAE (GAEAD) and Manama, Bahrain (GBHMA), will be relocated from their respective current homes...

Cloud SWG: Service Maintenance (Multiple EMEA POPs) September 19, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 19, 2024, starting at 20:30 UTC, for a duration of 6 hours on the following Cloud SWG...

Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] September 19, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA region) to improve stability and continue to optimize the service. ...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] September 19, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: Service Maintenance (Multiple Americas POPs) September 18, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 18, 2024, starting at 23:00 UTC, for a duration of 6 hours on the following Cloud SWG...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) September 18, 2024

Broadcom will perform maintenance on the following Cloud SWG POPs on September 18, 2024, starting at 21:00 UTC, for a duration of 5 hours: Columbia, South Ca...

Cloud SWG: Service Maintenance (Multiple APAC POPs) September 18, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 18, 2024, starting at 18:00 UTC, for a duration of 6 hours on the following Cloud SWG...

Cloud SWG: General Product Maintenance [Multiple POPs] September 16 - September 18, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Des Moines, Iowa (GUSDM), Washington, DC (GUSAS) and Columbia, South Carolina (GUSCO) P...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) September 17, 2024

Broadcom will perform maintenance on the following Cloud SWG POPs on September 17, 2024, starting at 21:00 UTC, for a duration of 5 hours: Dover, England (GG...

Cloud SWG: General Product Maintenance: Stockholm, Sweden (GSESK) POP September 17, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Stockholm, Sweden (GSESK) POP on September 17, 2024, starting at 18:00 UTC and completi...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) September 17, 2024

Broadcom will perform maintenance on the following Cloud SWG POPs on September 17, 2024, starting at 16:00 UTC, for a duration of 5 hours: Singapore (GSGRS) ...

[Rescheduled]Cloud SWG: General Product Maintenance : Mumbai, India (GINMU) POP September 17, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Mumbai, India (GINMU) POP on September 09, 2024, starting at 14:00 UTC and completing o...

Cloud SWG: General Product Maintenance [Multiple POPs] September 16, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on following POPs on September 16, 2024, starting at 18:00 UTC and completing on September...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) September 16, 2024

Broadcom will perform maintenance on the following Cloud SWG POPs on September 16, 2024, starting at 16:00 UTC, for a duration of 5 hours: Mumbai, India (GIN...

Cloud SWG: Hong Kong (GCNHK) POP Maintenance September 16, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 16, 2024, from 18:00 UTC to 20:00 UTC on the following Cloud SWG sites: Hong Kong (GC...

[Cancelled]Cloud SWG: General Product Maintenance September 16 - September 20, 2024

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Cloud SWG: Reporting Infrastructure Maintenance [US Region] September 12, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US region) to improve stability and continue to optimize the service. Th...

Cloud SWG: General Product Maintenance (Multiple EMEA POPs) August 27 - September 12, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Warsaw, Frankfurt, Dover, Dublin, Helsinki, Ankara, Copenhagen, Oslo, Bucharest POPs on...

Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] September 12, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA region) to improve stability and continue to optimize the service. ...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] September 12, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: General Product Maintenance (Multiple Americas POPs) August 27 - September 12, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on São Paulo, Bueno Aires, Bogota, Mexico City, Montreal, Los Angeles, Dallas, Ashburn PO...

Cloud SWG: Service Maintenance (Multiple Americas POPs) September 11, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 11, 2024, starting at 23:00 UTC, for a duration of 4 hours on the following Cloud SWG...

Cloud SWG: Service Maintenance (Multiple EMEA POPs) September 11, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 11, 2024, starting at 20:30 UTC, for a duration of 4 hours on the following Cloud SWG...

Cloud SWG: Service Maintenance (Multiple APAC POPs) September 11, 2024

Broadcom will perform maintenance on the Cloud SWG Service on September 11, 2024, starting at 18:00 UTC, for a duration of 4 hours on the following Cloud SWG...

Infrastructure Maintenance (Multiple Products) September 11, 2024

Broadcom is performing infrastructure maintenance starting on September 11, 2024, at 04:00 UTC, for a duration of 2 hours. Impact There is no expected custom...

Cloud SWG: System for Cross-domain Identity Management (SCIM) Maintenance September 10, 2024

Broadcom is performing maintenance on System for Cross-domain Identity Management (SCIM) on September 10, 2024, starting at 21:00 UTC, for a duration of 5 ho...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] September 10, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG POP Decommission Announcement Riyadh, Saudi Arabia (GSARI)

The Localization Zone for Riyadh, Saudi Arabia (GSARI) will be decommissioned now that the new Cloud SWG compute point-of-presence (POP) in Dammam, Saudi Ara...

Web Isolation/Cloud SWG: Document Isolation Service Update September 8, 2024

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. Timing The maintenance window will ru...

Cloud SWG Maintenance (FedRAMP Infrastructure) September 04 - 06, 2024

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on September 04, 2024, starting at 00:00 UTC and completing on September 06, 2024 at 2...

Cloud SWG: Policy-Based Routing service maintenance September 06, 2024

Broadcom will perform maintenance to the Cloud SWG Policy-Based Routing (PBR) service for the site/s listed below. During this maintenance event, PBR will re...

Cloud SWG: General Product Maintenance (Multiple APAC POPs) August 27 - September 6, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Melbourne, Delhi, Taipei, Auckland POPs on August 27, 2024, starting at 11:00 UTC and c...

Cloud SWG: Reporting Infrastructure Maintenance [US Region] September 05, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US region) to improve stability and continue to optimize the service. Th...

Cloud SWG: General Product Maintenance [Multiple APAC POPs] September 05, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on following POPs on September 05, 2024, starting at 15:00 UTC and completing on September...

Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] September 05, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA region) to improve stability and continue to optimize the service. ...

Cloud SWG: Self-Managed Certificate (SMC) Service Maintenance September 04, 2024

Broadcom will perform maintenance on the Cloud SWG Self-Managed Certificate infrastructure Service on September 04, 2024, starting at 21:00 UTC, for a durati...

Cloud SWG: Location Status Monitoring Infrastructure Maintenance September 04, 2024

Broadcom will perform maintenance on the Location Service Monitoring infrastructure on September 04, 2024, starting at 21:00 UTC, for a duration of 5 hours. ...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) September 4, 2024

Broadcom will perform maintenance on the following Cloud SWG sites on September 4, 2024, starting at 21:00 UTC, for a duration of 5 hours: Columbia (GUSCO1) ...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] September 04, 2024

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) September 3, 2024

Broadcom will perform maintenance on the following Cloud SWG sites on September 3, 2024, Starting at 21:00 UTC, for a duration of 5 hours: Dover (GGBDO) Bel...

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) September 3, 2024

Broadcom will perform maintenance on the following Cloud SWG sites on September 3, 2024, Starting at 16:00 UTC, for a duration of 5 hours: Singapore (GSGRS1)...

[Rescheduled]Cloud SWG: General Product Maintenance (Multiple APJ POPs) August 20 – September 03, 2024

Broadcom will perform general maintenance to the Cloud SWG Service on Hong Kong (GCNHK), Jakarta, Indonesia (GIDJK), Mumbai, India (GINMU), Osaka, Japan (GJP...

Cloud SWG: Service Points URL Change September 01, 2024

The Cloud SWG Service Points URL and data format has changed: Old URL: https://servicepoints.threatpulse.com (https://servicepoints.threatpulse.com) (to be d...

Cloud SWG: High-Risk Isolation service update September 01, 2024

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

[Rescheduled]Cloud SWG: Web Isolation Document Isolation Service Update for High-Risk Isolation Users September 01, 2024

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The planned update allows High-Risk Iso...