The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
We are pleased to announce the availability of a new Cloud SWG Localization Zone (LZ) geolocated to Doha, Qatar. This LZ will be available to all customers at no extra cost, on September 24, 2024.
What are Localization Zones?
Localization Zones allow Cloud SWG to request web content using IP addresses that match the country of the end user, even when there is no POP in the end user’s country (no vendor has a POP in every country). This causes more content to be properly localized resulting in a better end user experience. Please note that content providers, not Symantec, choose whether or not to localize their content and what localizations they support.
New Localization Zone
Please carefully review the information below to avoid disruption of service.
General Availability Date: September 24, 2024
Required Action
Please note that the new Localization Zone in Qatar will use the following new egress IP addresses:
Get ready now: Third party applications that regulate connections by source IP address should be updated to accept connections from the new egress IPs. Failure to make these changes could prevent users from accessing third party web applications that authenticate users by source IP address.
For a full list of IP networks used by WSS, please visit this link.
Reporting Problems
If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.
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