[Rescheduled] Web Isolation/Cloud SWG: Document Isolation Service Update September 22, 2024

Sunday, 22 September — 8 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: September 22, 2024, at 07:00 UTC
  • End time: September 22, 2024, at 15:00 UTC
Scheduled

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely.

The maintenance is part of our continuous efforts to improve stability and continue to optimize the service.

Timing

The maintenance window will run on September 15, 2024. All maintenance will occur between 07:00 UTC and 15:00 UTC.

Impact

There is no expected impact on customers during this maintenance.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Global Services
      • Web Isolation
  • Web Isolation
    • Data Centers - Americas
      • Montréal, Québec, Canada (northamerica-northeast1)
      • São Paulo, Brazil (southamerica-east1)
      • Ashburn, Northern Virginia, USA (us-east4)
      • The Dalles, Oregon, USA (us-west1)
    • Data Centers - Asia Pacific
      • Hong Kong (asia-east2)
      • Tokyo, Japan (asia-northeast1)
      • Seoul, South Korea (asia-northeast3)
      • Mumbai, India (asia-south1)
      • Jurong West, Singapore (asia-southeast1)
      • Sydney, Australia (australia-southeast1)
    • Data Centers - Europe, Middle East & Africa
      • St. Ghislain, Belgium (europe-west1)
      • London, England, UK (europe-west2)
      • Frankfurt, Germany (europe-west3)
      • Tel-Aviv, Israel (me-west1)