Cloud SWG: General Product Maintenance (Multiple POPs) September 23, 2024

Monday, 23 September 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance on the Cloud SWG Service beginning September 23, 2024, from 18:00 UTC for a duration of 2 hours on the following Cloud SWG sites:

  • Taipei, Taiwan (GTWTA)
  • Tokyo, Japan (GJPTK)
  • Osaka, Japan (GJPOS)
  • Seoul, South Korea (GKRSE)
  • Singapore (GSGRS)
  • Kuala Lumpur, Malaysia (GMYKL)
  • Bangkok, Thailand (GTHBA)
  • Hanoi, Vietnam (GVNHA)
  • Jakarta, Indonesia (GIDJK)
  • Manila, Philippines (GPHMA)
  • Sydney, Australia (GAUSY)
  • Auckland, New Zealand (GNZAU)
  • Melbourne, Australia (GAUME)
  • Beijing, China (ACNBJ)
  • Shanghai, China (ACNSH)
  • Abu Dhabi, UAE (GAEAD)
  • Manama, Bahrain (GBHMA)
  • Mumbai, India (GINMU)
  • Hong Kong (GCNHK)
  • Riyadh, Saudi Arabia (GSARI)
  • Delhi, India (GINDE)

Impact

During this maintenance event all services will remain operational and available.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Manama, Bahrain (GBHMA)
      • Riyadh, Saudi Arabia (GSARI)