April 2021

Banking transactions down

We are observing a problem with banking transaction failures. We are currently investigating the problem and will provide an update soon.

Intermittent drops in incoming traffic

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 20:42 GMT. We are clo...

Intermittent drops in incoming traffic - Resolved

We observed one instance of drop for the traffic of both 1.x and 2.x transactions since our last update. We continue to monitor the situation closely with ou...

Transaction failures for AfDB - Resolved

We confirm that we are noticing high failures for requests which are coming to our AfDB service. We have engaged our internal team who are working on recover...

High Failed Transactions - Resolved

We are noticing high number of failed 3DS 1.x and EMV3DS transactions for a subset of issuers. Our internal team is engaged and are working on recovery. We s...

Intermittent drops in incoming traffic - Resolved

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 23:48 GMT. We are clo...

Intermittent drops in incoming traffic

We have noticed a drop in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. Our network team is engaged and analyzing incoming traffic patterns. ...

Intermittent drops in incoming traffic

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. Our network team is engaged and actively analyzing incomi...

Drop in incoming transactions traffic - Resolved

We observed one instance of drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 13:00 GMT however we continue to be watchful. We sha...

Drop in incoming transactions traffic - Resolved

We observed few instance of drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 1103 GMT however we continue to be watchful. We shal...

Intermittent drops in incoming Traffic

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. Services are stable. We have not observed a drop in traff...

Drop in incoming transaction traffic

We noticed a drop in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 20:32 GMT. Services remain stable. We...

Drop in incoming transaction traffic - Resolved

We observed one instance of drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 1054 GMT however we continue to be watchful. We shal...

Drop in incoming transaction traffic - Resolved

We observed one instance of drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 0211 GMT however we continue to be watchful. We shal...

Drop in transaction traffic - Resolved

We are observing intermittent drop in 3DS 1.x and 2.x transaction processing. We have engaged our internal team who are working to restore the service. We sh...

Drop in transactions traffic - Resolved

We observed two instances of intermittent drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 13:04 GMT however we continue to be wa...

Drop in transactions traffic - Resolved

We observed one instance of intermittent drop for traffic of both 1.x and 2.x transactions. We confirm recovery since 0843 GMT however we continue to be watc...

Drop in incoming transactions traffic

We are observing intermittent drop for traffic coming in from card schemes. We have engaged our internal team who are working to restore the service. We shal...

Drop in incoming transactions traffic - Resolved

We are observing intermittent drop for traffic coming in from card schemes. We have engaged our internal team who are working to restore the service. We shal...

Drop in incoming transactions traffic - Resolved

We observed one instance of intermittent drop for traffic coming in from card schemes. It currently appears to be recovered however we continue to be watchfu...

Drop in incoming and outgoing transaction traffic - Resolved

We observed drop for traffic coming in and going out from our transaction processing server. We have engaged our teams who are looking into this and we shall...

Drop in incoming transactions traffic - Resolved

We observed one instance of intermittent drop for traffic coming in from card schemes. It currently appears to be recovered however we continue to be watchfu...

Drop in incoming transactions traffic - Resolved

We observed one instance of intermittent drop for traffic coming in from card schemes. It currently appears to be recovered however we continue to be watchfu...

Drop in incoming transactions traffic - Resolved

We are observing intermittent drops for traffic coming in from card schemes. Our network team is engaged at this point and are analyzing the incoming traffic...

Drop in incoming transactions traffic - Resolved

We are observing intermittent drops for traffic coming in from card schemes. It currently appears to be recovered but we continue to be watchful. We shall ge...

Intermittent drop in incoming transaction traffic

We have noticed intermittent drops in incoming traffic impacting EMV3DS transactions. We are closely monitoring transactions and will provide an update soon.

Intermittent drop in incoming transaction traffic - Resolved

We are observing intermittent drops for traffic coming in from card schemes. It currently appears to be recovered but we continue to be watchful and we shall...

Intermittent drop in incoming transaction traffic

We are observing intermittent drops for traffic coming in from card schemes. It currently appears to be recovered but we continue to be watchful.

Drop in Incoming Transaction Traffic - Resolved

We confirm that we noticed a drop in incoming traffic since 11:34:00 GMT and we notice that this completely recovered since 11:38:40 GMT. We shall continue t...

Drop in Incoming Transaction Traffic

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. We are closely monitoring transactions and will provide a...

Drop in Incoming Transaction Traffic

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. We are actively analyzing incoming traffic patterns and w...

Drop in Incoming Transaction Traffic - Resolved

We confirm that we noticed a drop in incoming traffic since 13:57:10 GMT and we notice that this completely recovered since 14:01:50 GMT. We shall continue t...

Drop in incoming transactions traffic - Resolved

We are noticing a drop in incoming traffic since 0900 GMT impacting 3DS 1.0.2 and EMV3DS transactions. We have engaged our network team who are looking into ...

Drop in incoming transactions traffic - Resolved

**Correction to our previous communication on the time stamp of the incident.* We confirm that we notice stable incoming traffic and also confirm that the 3...

Drop in incoming transactions traffic - Resolved

We are noticing a drop in incoming traffic since 0822 GMT impacting 3DS 1.0.2 and EMV3DS transactions. We have engaged our network team who are looking into ...