June 2023

28 June 2023

Resolved Ended:

Elevated Latency For EMV3DS Transactions

Arcot experiencing intermittent latency issues while processing EMV 3DS transactions. Our internal teams are engaged at this point who are investigating and ...

Arcot for Issuers (AfI)
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Resolved Ended:

Elevated Latency For EMV3DS Transactions

Arcot experienced some latency while processing EMV 3DS transactions. Our internal teams were quick to respond and took the necessary recovery actions to res...

Arcot for Issuers (AfI)
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27 June 2023

Complete Ended:

ACTION REQUIRED: Upcoming certificate expiry for Data Upload Tool secure5.arcot.com

The secure5.arcot.com URL certificate expires on 05 Jul 2023. To ensure the continued operation of Arcot’s Data Upload Tool (DUT) the following steps must be...

Arcot for Issuers (AfI)
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14 Days without incident

12 June 2023

Resolved Ended:

Elevated Failure Rate for EMV3DS Challenged Transactions

Arcot monitoring has detected an elevated rate of challenge transaction failures. we noticed an issue towards the master card. we have reached out to MasterC...

Arcot for Issuers (AfI) Arcot for Merchants (AfM)
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11 June 2023

Resolved Ended:

Delay in Daily File Processing Jobs

Arcot monitoring has detected an internal issue with File Processing. Please except delay in having the daily files received. Arcot has engaged internal te...

Data Exchange
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Complete Ended:

Arcot Planned Monthly Maintenance June 2023

Arcot will perform planned maintenance activity between 0100 GMT and 0700 GMT on 11 June 2023. During this time, we will perform routine maintenance tasks...

Arcot for Issuers (AfI)
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Complete Ended:

Arcot Planned Monthly Maintenance June 2023

Arcot will perform planned maintenance activity between 0100 GMT and 0700 GMT on 11 June 2023. During this time, we will perform routine maintenance tasks...

Arcot for Issuers (AfI) Arcot for Digital Banking (AfDB)
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8 Days without incident

02 June 2023

Resolved Ended:

Elevated Failure Rate for EMV3DS Challenged Transactions

Arcot monitoring has detected an elevated rate of challenge transaction failures. Our internal teams are engaged at this point who are investigating and also...

Arcot for Issuers (AfI) Arcot for Digital Banking (AfDB)
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