December 2023

29 December 2023

Complete Ended:

ACTION REQUIRED: UAT - Upcoming certificate expiry for two-way TLS for all silos

Arcot's UAT two-way TLS certificate used to secure the API connection between your organization and Arcot, will expire on 02 January 2024. To ensure the cont...

User Acceptance Testing
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6 Days without incident

22 December 2023

Resolved Ended:

Elevated Failure Rate for EMV3DS Transactions

Arcot monitoring has detected an elevated rate of transaction failures due to higher AREQ processing time. Our internal teams are engaged at this point who a...

Arcot for Issuers (AfI)
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2 Days without incident

19 December 2023

Resolved Ended:

UAT - Failures in transaction processing

Arcot monitoring has detected certain internal components failures in Secure5 (Transaction Manager) and are facing a problem processing transaction requests ...

User Acceptance Testing
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18 December 2023

Resolved Ended:

Drop in Incoming AREQ

Arcot monitoring detected a drop in incoming AREQ from card schemes from 16:26:00 GMT to 17:08:00 GMT and confirms that the internal team were able to perfo...

Arcot for Issuers (AfI)
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10 Days without incident

07 December 2023

Resolved Ended:

UAT - Intermittent failures in transaction processing

Arcot monitoring has detected certain internal components of AfDB and AfI (Transaction Manager) are facing a problem processing transaction requests in Arcot...

Arcot for Digital Banking (AfDB) User Acceptance Testing
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