December 2021

17 December 2021

Complete Ended:

Web Security Service Reporting Maintenance on December 16, 2021

Symantec, a division of Broadcom, will be performing general maintenance on the WSS reporting infrastructure on December 16, 2021 at 17:30 UTC for a duration...

Portal & Reporting
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16 December 2021

Complete Ended:

Web Security Service Reporting Maintenance on December 15, 2021

Symantec, a division of Broadcom, will be performing general maintenance on the WSS reporting infrastructure on December 15, 2021 at 17:30 UTC for a duration...

Portal & Reporting
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1 Days without incident

14 December 2021

Complete Ended:

General Data Center Maintenance December 13, 2021

Symantec, a division of Broadcom, will be conducting general maintenance in the following data centers: • Jakarta (GIDJK11) • Sydney (GAUSY11) • Mumbai (GIN...

Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East
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13 December 2021

Complete Ended:

Web Security Service Emergency Reporting Maintenance December 13, 2021

Symantec, a division of Broadcom, will be performing emergency reporting maintenance. Impact WSS customers that utilize WSS reporting may see slight delays i...

Portal & Reporting
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Resolved Ended:

Cloud Portal Degraded Performance

We are aware customers may be experiencing latency and/or login errors when attempting to log into the Cloud Portal. We are currently investigating these err...

Portal & Reporting
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12 December 2021

Complete Ended:

Planned Maintenance for WSS Web Isolation Customers – December 12, 2021

On December 12, 2021, we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our global data...

Global Services
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11 December 2021

Complete Ended:

Cloud Portal Maintenance

Symantec will perform Cloud Portal maintenance on December 10, 2021, starting at 22:00 UTC for a duration of 4 hours. For a list of resolved issues included ...

Portal & Reporting
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10 December 2021

Complete Ended:

General Data Center Maintenance December 9, 2021

Symantec, a division of Broadcom, will be conducting general maintenance in the following data centers: • Sao Paulo (GBRSP11) • Mumbai (GINMU11) • Colorado ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East
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6 Days without incident

03 December 2021

Complete Ended:

CANCELLED: General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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1 Days without incident

01 December 2021

Complete Ended:

Web Security Service Emergency Sync-API Maintenance December 1, 2021

On December 1, 2021, we will be performing emergency maintenance to improve stability and continue to optimize the service. Impact WSS customers that retrie...

Portal & Reporting
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Complete Ended:

New WSS Point of Presence - Delhi (GINDE)

We are pleased to announce our newest point-of-presence (POP) in Delhi, India (GINDE). The POP was engineered to service customers in the India region and fe...

Point of Presence (POP) - APAC
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