May 2022

WSS Announcement Frankfurt (GDEFR11) Maintenance

The Frankfurt (GDEFR11) WSS sites will undergo maintenance beginning on May 27, 2022 starting at 18:00 UTC, lasting for a duration of up to 12 hours. • IP ad...

Web Security Service Release Announcement

Symantec will perform a service-wide deployment of the Web Security Service (WSS) on May 27, 2022, starting at 21:00 UTC for a duration of 4 hours. WSS Porta...

Web Security Service EMEA Reporting Infrastructure Maintenance May 26, 2022

On May 26, 2022, we will be performing general maintenance on the WSS EMEA reporting infrastructure to improve stability and continue to optimize the service...

Web Security Service APAC Reporting Infrastructure Maintenance May 24, 2022

On May 24, 2022, we will be performing general maintenance on the WSS APAC reporting infrastructure to improve stability and continue to optimize the service...

CANCELLED: Dubai (GAEDX1) Data Center Maintenance May 25, 2022

Symantec, a division of Broadcom, will be performing maintenance in the Dubai (GAEDX1) data center. This maintenance will begin on May 25, 2022, at 16:00 UTC...

Cloud Portal Emergency Maintenance May 20, 2022

Symantec will perform Cloud Portal emergency maintenance on May 20, 2022, starting at 14:10 UTC for a duration of 30 minutes. Impact During the maintenance p...

Web Security Service Reporting Infrastructure Maintenance May 19, 2022

On May 19, 2022, we will be performing general maintenance on the WSS reporting infrastructure to improve stability and continue to optimize the service. Imp...

Extended Maintenance Window: WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

Please be advised that the time duration for this maintenance has been extended. The new POP GCATO2 will be made available by May 19, 2022 at 23:30 UTC. See ...

Cloud Portal Emergency Maintenance May 19, 2022

Symantec will perform Cloud Portal emergency maintenance on May 19, 2022, starting at 21:00 UTC for a duration of 1 hour. Impact During the maintenance perio...

WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

The Symantec Web Security Service team is pleased to announce a new point-of-presence (POP) in Toronto, Canada. The POP is engineered to service customers in...

Web Security Service Agent Release Announcement

We are proud to announce the immediate general availability of WSS Agent v8.1.1. To download this version, sign into the WSS Portal and navigate to Connecti...

Cloud Portal Emergency Maintenance May 16, 2022

Symantec will perform Cloud Portal emergency maintenance on May 16, 2022, starting at 15:10 UTC for a duration of 1 hour. Impact During the maintenance perio...

Cloud Portal Emergency Maintenance May 15, 2022

Symantec will perform Cloud Portal emergency maintenance on May 15, 2022, starting at 15:00 UTC for a duration of 1 hour. Impact During the maintenance perio...

Cloud Portal Maintenance May 13, 2022

Symantec will perform Cloud Portal maintenance on May 13, 2022, starting at 22:00 UTC for a duration of 4 hours. Impact • During the maintenance period, admi...

WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

The Symantec Web Security Service team is pleased to announce a new point-of-presence (POP) in Toronto, Canada. The POP is engineered to service customers in...

Osaka (GJPOS1) Data Center Maintenance May 11, 2022

Symantec, a division of Broadcom, will be performing maintenance in the Osaka (GJPOS1) data center. This maintenance will begin on May 11, 2022, at 17:00 UTC...

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Cloud Portal Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on May 6, 2022, at 05:00 UTC for a duration of 1 hour. Impact • During the ...