April 2021

30 April 2021

Complete Ended:

Mumbai (GINMU1) Data Center Maintenance April 29, 2021

Symantec, a division of Broadcom, will be performing maintenance in the Mumbai (GINMU1) data center. This maintenance will begin on April 29, 2021, at 13:00 ...

Point of Presence (POP) - APAC
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29 April 2021

Complete Ended:

Des Moines (GUSDM1) Data Center Maintenance April 29, 2021

Symantec, a division of Broadcom, will be performing maintenance in the Des Moines (GUSDM1) data center. This maintenance will begin on April 29, 2021, at 03...

Point of Presence (POP) - Americas
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Complete Ended:

Madrid (GESMA1) Data Center Maintenance April 28, 2021

Symantec, a division of Broadcom, will be performing maintenance in the Madrid (GESMA1) data center. This maintenance will begin on April 28, 2021, at 16:00 ...

Point of Presence (POP) - Europe And The Middle East
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2 Days without incident

26 April 2021

Resolved Ended:

APJ Logs and Reporting Issue

We are aware of customers in APJ region experiencing logs and reporting issues through portal reporting and dashboards. Impacted customers may experience deg...

Portal & Reporting
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25 April 2021

Complete Ended:

Planned Maintenance for APJ WSS Web Isolation Customers - April 25, 2021

On Sunday, April 25, 2021, we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our APJ da...

Global Services
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6 Days without incident

18 April 2021

Complete Ended:

Planned Maintenance for Americas WSS Web Isolation Customers - April 18, 2021

On Sunday, April 18th 2021, we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our Ameri...

Global Services
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17 April 2021

Complete Ended:

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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5 Days without incident

11 April 2021

Complete Ended:

Planned Maintenance for APAC WSS Web Isolation Customers - April 11 2021

On Sunday, April 11th 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our APAC d...

Global Services
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1 Days without incident

09 April 2021

Complete Ended:

Cloud Portal and API Services Maintenance on April 9, 2021

Symantec, a division of Broadcom, is performing Cloud Portal and API Services maintenance starting on April 9, 2021, at 21:00 UTC for a duration of 1 hour. I...

Portal & Reporting
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Complete Ended:

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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1 Days without incident

07 April 2021

Complete Ended:

Johannesburg (JNB2) Data Center Maintenance April 7, 2021

Symantec, a division of Broadcom, will be performing maintenance in the Johannesburg (JNB2) data center. This maintenance will begin on April 7, 2021, at 17:...

Point of Presence (POP) - Africa
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06 April 2021

Resolved Ended:

IPSec Tunnel Disconnection Issue

We are investigating reports of an issue impacting customers using IPsec tunnel with Certificate Based authentication. Impacted customers may see their IPsec...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Resolved Ended:

ICAP issues

We are aware of some customers experiencing an ICAP error when trying to upload, download any file, post information or submit username and password. The imp...

Point of Presence (POP) - APAC
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05 April 2021

Complete Ended:

Planned Maintenance for Americas WSS Web Isolation Customers - April 5 2021

On Monday, April 5th 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our America...

Global Services
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