March 2021

Planned Maintenance for Americas WSS Web Isolation Customers - March 29, 2021

On Monday, March 29 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our Americas...

Planned Maintenance for EMEA WSS Web Isolation Customers - March 29, 2021

On Monday, March 29 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our EMEA dat...

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Cloud Portal and API Services Maintenance on March 26, 2021

Symantec, a division of Broadcom, is performing Cloud Portal and API Services maintenance starting on March 26, 2021, at 17:00 UTC for a duration of 1 hour. ...

Extended Maintenance: Web Security Service Announcement Hong Kong (GCNHK1) Maintenance March 25, 2021

Please be advised that the time duration for this maintenance has been extended. Here is the updated schedule: Updated Schedule • Start Date: March 25, 2021,...

Web Security Service Announcement Hong Kong (GCNHK1) Maintenance March 25, 2021

The Hong Kong (GCNHK1) WSS site will undergo maintenance beginning on March 25, 2021 starting at 10:00 UTC, lasting for a duration of up to 12 hours. • Expec...

Web Security Service Announcement Hong Kong (GCNHK) Maintenance March 22, 2021

The Hong Kong (GCNHK) WSS site will undergo maintenance beginning on March 22, 2021 starting at 10:00 UTC, lasting for a duration of up to 12 hours. • Expect...

CASB Gateway Interconnect Maintenance

Symantec, a division of Broadcom, will be conducting maintenance on the CASB Gateway Interconnect components in each datacenter. During this maintenance even...

Cloud API Services Maintenance on March 19, 2021

Symantec, a division of Broadcom, is performing Cloud API Services maintenance starting on March 19, 2021, at 15:00 UTC for a duration of 1 hour. Impact Du...

Web Security Service Announcement Washington DC (GUSAS) Maintenance March 19, 2021

The Washington DC (GUSAS) WSS site will undergo maintenance beginning on March 19, 2021 starting at 03:00 UTC, lasting for a duration of up to 12 hours. • IP...

Middlesex (GGBLO1) Data Center Maintenance on March 18, 2021

The Middlesex (GGBLO1) WSS site will undergo maintenance beginning on March 18, 2021, at 21:00 UTC lasting for a duration of up to 6 hours. No IP address cha...

Johannesburg (JNB2) Data Center Maintenance March 16-18, 2021

The Johannesburg (JNB2) WSS site will undergo maintenance beginning on March 16, 2021 with a completion date of March 18, 2021. All maintenance will occur be...

Middlesex (GGBLO1) Data Center Emergency Maintenance March 17, 2021

The Middlesex (GGBLO1) WSS site will undergo emergency maintenance beginning on March 17, 2021, at 23:00 UTC lasting for a duration of up to 3 hours. • No I...

Web Security Service Announcement Tokyo (GJPTK) Maintenance March 17, 2021

The Tokyo (GJPTK) WSS site will undergo maintenance beginning on March 17, 2021 starting at 09:00 UTC, lasting for a duration of up to 12 hours. • Expect the...

Web Security Service Announcement São Paulo (GBRSP) Maintenance March 16, 2021

The São Paulo (GBRSP) WSS site will undergo maintenance beginning on March 16, 2021 at 03:00 UTC lasting for a duration of up to 36 hours. • Expect the site ...

Middlesex (GGBLO1) Data Center Emergency Maintenance March 16, 2021

The Middlesex (GGBLO1) WSS site will undergo emergency maintenance beginning on March 16, 2021, at 22:00 UTC lasting for a duration of up to 3 hours. • No I...

Web Security Service Announcement Milan (GITMI) Maintenance March 15, 2021

The Milan (GITMI) WSS site will undergo maintenance beginning on March 15, 2021 at 17:00 UTC lasting for a duration of up to 12 hours. • Expect the site to b...

Web Security Service Announcement Tokyo (GJPTK) Maintenance March 15, 2021

The Tokyo (GJPTK) WSS site will undergo maintenance beginning on March 15, 2021 starting at 09:00 UTC, lasting for a duration of up to 12 hours. • IP address...

Planned Maintenance for EMEA WSS Web Isolation Customers - March 14 2021

On Sunday, March 14 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our EMEA dat...

Action Required: URL for Broadcom authentication changing

Symantec's integration with Broadcom has presented operational and business opportunities. This enables us to sharpen our focus on delivering industry-leadin...

Web Security Service Announcement Seattle (GUSSE) Maintenance March 12, 2021

The Seattle (GUSSE) WSS site will undergo maintenance beginning on March 12, 2021 starting at 03:00 UTC, lasting for a duration of up to 12 hours. • IP addre...

Web Security Service Announcement Frankfurt (GDEFR) Maintenance March 11, 2021

The Frankfurt (GDEFR) WSS site will undergo maintenance beginning on March 11, 2021 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • IP add...

Web Security Service Announcement Las Vegas (GUSLV) Maintenance March 11, 2021

The Las Vegas (GUSLV) WSS site will undergo maintenance beginning on March 11, 2021 starting at 09:00 UTC, lasting for a duration of up to 12 hours. • No IP ...

Web Security Service Announcement Amsterdam (GNLAM) Maintenance March 10, 2021

The Amsterdam (GNLAM) WSS site will undergo maintenance beginning on March 10, 2021 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • Expect...

Web Security Service Announcement Sydney (GAUSY) Maintenance March 10, 2021

The Sydney (GAUSY) WSS site will undergo maintenance beginning on March 10, 2021 at 09:00 UTC, lasting for a duration of up to 12 hours. • IP address changes...

Web Security Service Announcement Mumbai Maintenance March 10, 2021

The Mumbai (GINMU) WSS point of presence (POP) will undergo maintenance beginning on March 10, 2021 at 13:30 UTC for a duration of up to 6 hours. • No IP add...

Web Security Service Announcement Chicago (GUSCH) Maintenance March 10, 2021

The Chicago (GUSCH) WSS site will undergo maintenance beginning on March 10, 2021 at 03:00 UTC lasting for a duration of up to 12 hours. • Expect the site to...

Web Security Service Announcement Milan (GITMI) Maintenance March 9, 2021

The Milan (GITMI) WSS site will undergo maintenance beginning on March 9, 2021 at 17:00 UTC lasting for a duration of up to 12 hours. • IP address changes wi...

Web Security Service Announcement Madrid (GESMA) Maintenance March 8, 2021

The Madrid (GESMA) WSS site will undergo maintenance beginning on March 8, 2021 at 17:00 UTC, lasting for a duration of up to 36 hours. No IP address changes...

Web Security Service Announcement Singapore (GSGRS) Maintenance March 9, 2021

The Singapore (GSGRS) WSS site will undergo maintenance beginning on March 9, 2021 starting at 10:00 UTC, lasting for a duration of up to 12 hours. • IP addr...

Web Security Service Announcement Seoul (GKRSE) Maintenance March 9, 2021

The Seoul (GKRSE) WSS site will undergo maintenance beginning on March 9, 2021 at 09:00 UTC, lasting for a duration of up to 12 hours. • No IP address change...

Web Security Service Announcement Paris (GFRPA) Maintenance March 8, 2021

The Paris (GFRPA) WSS site will undergo maintenance beginning on March 8, 2021 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • IP address ...

Web Security Service Announcement Tokyo (GJPTK) Maintenance March 8, 2021

The Tokyo (GJPTK) WSS site will undergo maintenance beginning on March 8, 2021 starting at 09:00 UTC, lasting for a duration of up to 12 hours. • IP address ...

Web Security Service Announcement Singapore (GSGRS) Maintenance

The Singapore (GSGRS) WSS site will undergo maintenance beginning on March 5, 2021 at 10:00 UTC lasting for a duration of up to 12 hours. • Expect the site t...

CASB Gateway Interconnect Maintenance

Symantec, a division of Broadcom, will be conducting maintenance on the CASB Gateway Interconnect components in each datacenter. During this maintenance even...

Web Security Service Announcement Middlesex (GGBLO) Maintenance

The Middlesex (GGBLO) WSS site will undergo maintenance beginning on March 3rd, 2021 starting at 18:00 UTC, lasting for a duration of up to 48 hours. • Expec...

Web Security Service Announcement Miami (GUSMI) Maintenance

The Miami (GUSMI) WSS site will undergo maintenance beginning on March 2, 2021 at 03:00 UTC, lasting for a duration of up to 72 hours. • For the first 12 hou...

Cloud Portal Emergency Maintenance on March 5, 2021

Symantec, a division of Broadcom, is performing Cloud Portal emergency maintenance starting on March 5, 2021, at 00:00 UTC for a duration of 2 hours. Impact ...

Web Security Service Announcement Osaka (GJPOS) Maintenance

The Osaka (GJPOS) WSS site will undergo maintenance beginning on March 4, 2021 starting at 09:00 UTC, lasting for a duration of up to 12 hours. • IP address ...

Cloud Portal Emergency Maintenance on March 3, 2021

Symantec, a division of Broadcom, is performing Cloud Portal emergency maintenance starting on March 3, 2021, at 23:00 UTC for a duration of 2 hours. Impact ...

Web Security Service Announcement Frankfurt (GDEFR) Maintenance

The Frankfurt (GDEFR) WSS site will undergo maintenance beginning on March 2nd, 2021 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • Expec...

Web Security Service Announcement Stockholm (GSESK) Maintenance

The Stockholm (GSESK) WSS site will undergo maintenance beginning on March 1st, 2021 starting at 17:00 UTC, lasting for a duration of up to 12 hours. • Expec...

Web Security Service Announcement Mumbai (GINMU) Maintenance

The Mumbai (GINMU) WSS site will undergo maintenance beginning on March 1, 2021 at 10:00 UTC for a duration of up to 12 hours. • IP address changes will occu...