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September 2015

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25 September 2015

Resolved Ended: 04:59 UTC - 25 September 2015

TraceView Partial Data Outage

A database issue occurred early this morning impacting a small subset of customers. As a result, some accounts may have gaps in trace data between 4:02am an...

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3 Days without incident

21 September 2015

Resolved Ended: 21:54 UTC - 21 September 2015

Trace Processing and Gaps in Data

We have been investigating instances of trace data either not yet processed, or not yet visible in certain customer accounts. Investigation ongoing, more re...

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20 September 2015

Resolved Ended: 19:06 UTC - 20 September 2015

Trace Processing Partial Outage

We are currently monitoring an increase in trace processing errors, due in part to the current Amazon issues.

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5 Days without incident

14 September 2015

Resolved Ended: 02:30 UTC - 14 September 2015

TraceView - Partial Data Outage

We've identified a problem with one of our database servers holding a subset of data for a subset of customers. We're currently working to bring it back onl...

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October 2015
August 2015

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