Complete Ended: 16:04 UTC - 29 November 2019
VMware Code Stream Service - Scheduled Maintenance
Please be advised that VMware Code Stream engineers will be performing scheduled maintenance. Start : November 29, 2019 04:30 AM UTC End : November 29, 201...
Resolved Ended: 04:52 UTC - 29 November 2019
Turin (TRN1) Data Center Degraded Performance
On November 29, 2019, between 04:26 and 04:31 UTC, customer connections to the Turin (TRN1) Data Center may have experienced decreased performance or disconn...
Complete Ended: 19:00 UTC - 28 November 2019
AppNeta - China, Tianjin Global Monitoring Point Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the China, Tianjin location. The planned m...
Complete Ended: 17:30 UTC - 28 November 2019
Email Encryption Maintenance (Echoworx), November 28, 2019
Our encryption provider Echoworx, provider of our PBE Essentials and Advanced service, will perform maintenance upon their Email Encryption infrastructure. T...
Resolved Ended: 14:30 UTC - 28 November 2019
On November 28, 2019, between 14:22 and 14:28 UTC, customer connections to the Turin (TRN1) data center may have experienced decreased performance or disconn...
Resolved Ended: 23:00 UTC - 27 November 2019
Email Delivery Issue
We are aware of a small subset of customers provisioned on US and EMEA based infrastructure experiencing issues sending emails since approximately 07:00 UTC....
Complete Ended: 23:00 UTC - 26 November 2019
Portal Maintenance for EMEA Infrastructure November 26, 2019
Symantec is performing maintenance of EDR Portal in the EMEA region beginning November 20, 2019, starting at 04:00 UTC, for a duration of 16 hours. Impact Du...
Resolved Ended: 05:30 UTC - 26 November 2019
We are aware that customers connecting via the Turin (TRN1) Data Center may experience degraded performance. We have identified the cause of this issue as un...
Complete Ended: 20:00 UTC - 25 November 2019
Portal Maintenance for NAM Infrastructure November 18, 2019
Symantec is performing maintenance of EDR Portal in the NAM region beginning November 18, 2019, starting at 04:00 UTC, continuing through November 21, 2019 a...
Complete Ended: 09:30 UTC - 25 November 2019
Planned Americas Maintenance on November 25, 2019
On November 25, 2019, at 07:30 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (Americas) for a duration of 2 hours. As part ...
Complete Ended: 20:33 UTC - 24 November 2019
CB Live Ops All Environments Maintenance
We need to extend our maintenance period for another 60 minutes. During this time, functionality of Live Query (US, EU and APJ environments) will not be avai...
Complete Ended: 20:30 UTC - 24 November 2019
Planned EU Maintenance on November 24, 2019
On November 24, 2019, at 18:30 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 2 hours. As part of our...
Complete Ended: 20:00 UTC - 24 November 2019
We will be undergoing maintenance on 2019-11-24 from 2:00 PM EST - 3:00 PM EST. Functionality of Live Query (US, EU and APJ environments) will not be avail...
Resolved Ended: 18:43 UTC - 23 November 2019
Johannesburg (JNB2) Data Center Unavailable
On November 23, 2019, between 07:30 and 16:00 UTC, customers connecting to the Johannesburg (JNB2) Data Center may have experienced decreased performance or ...
Complete Ended: 14:00 UTC - 23 November 2019
ClientNet Portal and API Maintenance on November 23, 2019
Symantec is performing maintenance of the customer portal ClientNet beginning November 23, 2019, starting at 12:00 UTC, for a duration of 2 hours. Please not...
Complete Ended: 13:00 UTC - 23 November 2019
Maintenance for Email Quarantine NAM Infrastructure on November 23, 2019
Symantec is performing maintenance of Email Quarantine NAM Infrastructure beginning November 23, 2019, starting at 03:00 UTC for a duration of 10 hours. Impa...
Complete Ended: 03:30 UTC - 23 November 2019
DX SaaS Scheduled Maintenance Notification CHG0012438
During this maintenance time all the DX services will be unavailable.
Resolved Ended: 23:25 UTC - 22 November 2019
Scheduled reports not being generated
We have identified an issue which results in scheduled reports not being generated. This issue first began after the upgrade on November 20, 8 PM EST. The is...
Resolved Ended: 14:36 UTC - 22 November 2019
AppNeta - India, Mumbai Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the India, Mumbai region that may affect Experience and Delivery monitoring data from this regi...
Resolved Ended: 05:10 UTC - 22 November 2019
VMware Cloud on AWS Service Availability issue
VMware Cloud on AWS Service is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an add...
Resolved Ended: 03:32 UTC - 22 November 2019
Email Delays in EU Region
On November 21, 2019 at 21:19 UTC, a subset of customers provisioned on our EU infrastructure may experienced mail delays and potential connection timeouts ...
Resolved Ended: 01:17 UTC - 22 November 2019
VMware vRealize Log Insight Cloud outage and log availability issue
VMware vRealize Log Insight Cloud services and log availability have been fully restored and functional as of the end time noted below. Start time: November ...
Resolved Ended: 16:50 UTC - 21 November 2019
Icons not displaying correctly in the Management Portal
We are aware of an issue with the icons not displaying correctly in the Management Portal. Our team is currently working on addressing this issue and updates...
Complete Ended: 10:00 UTC - 21 November 2019
Data Center Maintenance - Santa Clara, CA, USA
As part of periodic maintenance, there will be an interruption to our Santa Clara, CA, USA data center presence on November 21, 2019 between 12:00AM and 05:0...
Complete Ended: 05:17 UTC - 21 November 2019
Monthly Scheduled Maintenance Window
We will be undergoing scheduled maintenance as part of our Monthly Schedule
Complete Ended: 03:00 UTC - 21 November 2019
AppNeta Performance Manager Service Upgrade
Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...
Resolved Ended: 19:23 UTC - 20 November 2019
Cloud Console Portal Login Errors
We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and wi...
Resolved Ended: 12:48 UTC - 20 November 2019
EMEA analysis processing delay
We are currently investigating this issue.
Resolved Ended: 02:02 UTC - 20 November 2019
Events Delayed in Portal
We are aware that customers may experience a delay for events to appear in the portal. We are currently investigating these delays and will provide further ...
Resolved Ended: 18:09 UTC - 19 November 2019
Intermittent Portal Login Issue
On November 19, 2019, between 17:40 and 18:00 UTC, customers may have experienced delays and/or intermittent failures when logging in to the portal. Customer...
Resolved Ended: 13:45 UTC - 19 November 2019
Degraded Performance for VMware Cloud Services
VMware Cloud services is experiencing degraded performance for new account creation in USA region. VMware engineering team is currently investigating the iss...
Resolved Ended: 08:35 UTC - 19 November 2019
Mexico City (MEX1) Data Center Degraded Performance
On November 19, 2019, between 06:13 and 06:28 UTC, customers connecting to the Mexico City (MEX1) Data Center may have experienced decreased performance from...
Resolved Ended: 05:02 UTC - 19 November 2019
VMware Skyline Service Availability issue
VMware Skyline Service is experiencing Performance Degradation issues. Our engineers are currently investigating the cause and will continue to update as we ...
Complete Ended: 03:00 UTC - 19 November 2019
Resolved Ended: 09:26 UTC - 18 November 2019
Tel Aviv (TLV1) Data Center Unavailable
The Tel Aviv (TLV1) data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes avail...
Complete Ended: 08:00 UTC - 18 November 2019
VMware Cloud Provider Hub - Scheduled Maintenance
Please be advised that VMware engineers will be performing planned maintenance on the VMware Cloud Provider Hub. Start Time: November 18, 2019 06:15 UTC End ...
Complete Ended: 06:00 UTC - 16 November 2019
Planned Maintenance on November 16, 2019
Symantec is performing maintenance of Symantec Cloud Marketplace beginning November 16, 2019, starting at 02:00 UTC, for a duration of 4 hours. Impact During...
Complete Ended: 02:42 UTC - 16 November 2019
VMware Cloud on AWS - Scheduled Maintenance
Please be advised that the VMware Engineering Team will perform a scheduled maintenance on the Production environment. Start Time: November 16, 2019 01:30 UT...
Resolved Ended: 11:14 UTC - 15 November 2019
EDR Portal Intermittently Unavailable
We are aware of an intermittent connection issue resulting in customers unable to access the EDR Portal in the US region. We are investigating this issue wi...
Complete Ended: 06:00 UTC - 15 November 2019
Planned Maintenance on November 15, 2019
Symantec is performing maintenance of Symantec Cloud Testing Stage Marketplace beginning November 15, 2019, starting at 02:00 UTC, for a duration of 4 hours....
Complete Ended: 04:00 UTC - 15 November 2019
Scheduled Maintenance for VIP on November 14, 2019
Symantec is performing a planned update of the following components: Authenticator Validation and Management APIs User Validation and Management APIs VIP Man...
Complete Ended: 02:00 UTC - 15 November 2019
CloudSOC Scheduled Maintenance for Global CASB Cloud for Gateway
The CA certificate used for the Symantec CloudSOC Gateway will expire on December 12, 2019. This affects customers on the Global CloudSOC tenant with Gateway...
Complete Ended: 20:16 UTC - 14 November 2019
Portal Maintenance for NAM Infrastructure November 13, 2019
Symantec is performing maintenance of EDR Portal in the NAM region beginning November 13, 2019, starting at 04:00 UTC, continuing through November 19 at 20:0...
Resolved Ended: 14:38 UTC - 14 November 2019
AppNeta - CA, Toronto Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the CA, Toronto region that may affect Experience and Delivery monitoring data from this region...
Resolved Ended: 23:56 UTC - 13 November 2019
Madrid (MCV1) Data Center Degraded Performance
On November 13, 2019, between 23:17 and 23:36 UTC, customers connecting to the Madrid (MCV1) Data Center may have experienced decreased performance from the ...
Resolved Ended: 23:28 UTC - 13 November 2019
CB Defense 05 Device Services degraded performance
Description: We are currently investigating an issue where some CB Defense 05 policy changes are not propagating to sensors. Next Update: 60m We are working ...
Resolved Ended: 16:14 UTC - 12 November 2019
VMware Cloud on AWS Service Performance Degradation issue
VMware Cloud on AWS Service is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will pro...
Resolved Ended: 14:23 UTC - 12 November 2019
CB Defense 06 Dashboard degraded performance
From 12-Nov-2019, 02:41 EST - 12-Nov-2019, 03:20 EST, CB Defense 06 org Administrators may have been unable to log in. CB Defense 06 Dashboard may have been...
Resolved Ended: 18:23 UTC - 11 November 2019
Endpoint Detection and Response Portal Unavailable
We are currently aware of an intermittent connection issue resulting in customers unable to access the Endpoint Detection and Response Portal. We are investi...
Resolved Ended: 18:21 UTC - 11 November 2019
Email Delays in US East Region
We are aware of a small subset of customers provisioned on US East based infrastructure experiencing delays sending or receiving emails since approximately 0...
Complete Ended: 09:30 UTC - 11 November 2019
Planned Americas Maintenance on November 11, 2019
On November 11, 2019, at 07:30 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (Americas) for a duration of 2 hours. As part ...
Complete Ended: 08:57 UTC - 11 November 2019
VMC-DRaaS Production Push
Please be advised that the VMC Team will be performing Scheduled maintenance on the VMware Site Recovery service on the Production environment. Start: Novemb...
Complete Ended: 21:00 UTC - 10 November 2019
Planned EU Maintenance on November 10, 2019
On November 10, 2019, at 19:00 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 2 hours. As part of our...
Complete Ended: 10:01 UTC - 10 November 2019
Email Encryption Maintenance (Zix Corporation) on November 10, 2019
Our encryption provider, Zix Corporation, will be performing planned maintenance on November 10, 2019, at 08:00 UTC, for the duration of 2 hours. Impact Duri...
Complete Ended: 07:00 UTC - 10 November 2019
Network Maintenance in Mumbai (BOM1) Data Center November 9, 2019
Network maintenance will occur in our Mumbai (BOM1) data center on November 9, 2019, starting 19:00 UTC and is expected to last up to 12 hours. Impact There ...
Complete Ended: 02:00 UTC - 10 November 2019
Third Party Certificate Maintenance November 9, 2019
The vendor who provides certificates for client device enrollment (iOS, Android, and cert-based firewall) for the Web Security Service will be performing sch...
Resolved Ended: 19:56 UTC - 9 November 2019
Management Console Login Issues
We are aware that customers may be experiencing errors in the administrator login when accessing the SEP Mobile Management Console. This issue is currently b...
Resolved Ended: 06:25 UTC - 9 November 2019
CB Defense 05 Event Processing Degraded
Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Aler...
Complete Ended: 05:26 UTC - 9 November 2019
Maintenance for Email Quarantine NAM Infrastructure on November 9, 2019
Symantec is performing maintenance of Email Quarantine NAM Infrastructure beginning November 9, 2019, starting at 03:00 UTC for a duration of 10 hours. Impac...
Complete Ended: 05:18 UTC - 9 November 2019
Resolved Ended: 18:25 UTC - 8 November 2019
VMware Cloud PKS Intermittent Availability issue
VMware Cloud PKS Service is experiencing Intermittent Availability issues. We are currently investigating the issue and will provide an update as soon as pos...
Resolved Ended: 05:08 UTC - 8 November 2019
On November 8, 2019, between 04:00 and 04:35 UTC, customers may have experienced delays and/or intermittent failures when logging in to the portal. Customer...
Complete Ended: 03:00 UTC - 7 November 2019
Resolved Ended: 10:23 UTC - 6 November 2019
On November 06, 2019, 07:53 UTC customers connecting to the Tel Aviv Data Center (TLV1) may experience disconnects from the service. We are currently inves...
Resolved Ended: 08:57 UTC - 6 November 2019
VMware Skyline Service is experiencing Availability issues. Our engineers are currently investigating the issue with the service disruption and will continue...
Resolved Ended: 20:08 UTC - 5 November 2019
CloudSoC Issues for Mail Relay Service
We are aware some customers may be currently experiencing issues with password reset and reporting functionality. Customers may not receive password reset em...
Resolved Ended: 16:59 UTC - 5 November 2019
AppNeta - Dallas, USA Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Dallas, USA region that may affect Experience and Delivery monitoring data from this region...
Complete Ended: 03:00 UTC - 5 November 2019
Resolved Ended: 00:25 UTC - 5 November 2019
Denver (DEN3) Data Center Degraded Performance
Customer connections to the Denver (DEN3) data center may be experiencing degraded performance. We are currently investigating the issue and will provide add...
Complete Ended: 06:00 UTC - 4 November 2019
Network Maintenance in Helsinki (HEL2) Data Center November 4, 2019
Network maintenance will occur in our Helsinki (HEL2) data center on November 4, 2019, starting at 04:00 UTC, and is expected to last up to 2 hours. Impact T...
Complete Ended: 11:13 UTC - 3 November 2019
VMware Cloud Services - Scheduled Maintenance
Please be advised that the VMware Cloud Service team will be performing planned maintenance on the Service. Start : November 03, 2019 07:00 AM UTC End : No...
Resolved Ended: 06:42 UTC - 3 November 2019
VMware Cloud on AWS: SDDC provisioning failures in US East (N. Virginia) region
The SDDC provisioning are failing in US East region. VMware engineers are investigating the issue and we will provide additional updates as soon as possible....
Complete Ended: 13:00 UTC - 2 November 2019
Maintenance for Email Quarantine EMEA Infrastructure on November 2, 2019
Symantec is performing maintenance of Email Quarantine EMEA Infrastructure beginning November 2, 2019, starting at 03:00 UTC for a duration of 10 hours. Impa...
Resolved Ended: 10:36 UTC - 2 November 2019
Complete Ended: 01:00 UTC - 2 November 2019
Network Maintenance in Washington DC (IAD2) Data Center November 1, 2019
Network maintenance will occur in our Washington DC (IAD2) data center on November 1, 2019, starting at 22:00 UTC, and is expected to last up to 3 hours. Im...
Resolved Ended: 16:07 UTC - 1 November 2019
CB Defense Dashboard degraded performance
Description: The Alerts page on CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. Security Impact: Prevention capabili...
Resolved Ended: 05:37 UTC - 1 November 2019
VMware Cloud on AWS service, Console issues
VMware Cloud on AWS service is experiencing a console availability/login issue. We are currently investigating the issue with the service disruption and will...