January 2020

Singapore (SIN3) Data Center Unavailable

On January 29, 2020, between 11:27 and 11:40 UTC, customers connecting to the Singapore (SIN3) Data Center may have experienced intermittent disconnects from...

Copenhagen (CPH1) Data Center Unavailable

Copenhagen (CPH1) data center is fully operational. This incident is resolved.

Buenos Aires (AEP1) Data Center Degraded Performance

On January 22, 2020, between approximately 12:54 UTC, and 13:05 UTC, customer connections to the Buenos Aires (AEP1) data center may have experienced decreas...

Chennai (MAA1) Data Center Degraded Performance

We have confirmed the underlying issue is resolved. This incident is now closed.

Chennai (MAA1) Data Center Degraded Performance

On January 22, 2020, between approximately 10:48 UTC, and 12:42 UTC, customer connections to the Chennai (MAA1) data center may have experienced decreased pe...

DLP Cloud Service for Email: Degraded, US

Our engineering team has fully restored the service for DLP Cloud Service for Email. The service is completely stable and is fully operational at this time.

Tel Aviv (TLV1) Data Center Degraded Performance

We have confirmed the underlying issue is resolved. This incident is now closed.

Tel Aviv (TLV1) Data Center Degraded Performance

On January 21, 2020, between approximately 14:20 UTC and 14:43 UTC, customer connections to the Tel Aviv (TLV1) data center may have experienced decreased pe...

Sydney (SYD1) Data Center Degraded Performance

On January 21, 2020, between approximately 04:50 UTC and 05:10 UTC, customer connections to the Sydney (SYD1) data center may have experienced decreased perf...

Middlesex (LHR1) and Dublin (DUB1) Data Center Unavailable

We have confirmed the underlying issue is resolved. This incident is now closed.

Dublin (DUB1) Data Center Unavailable

On January 20, 2020, between 13:42 UTC and 13:52 UTC, customers connecting to the Dublin Data Center (DUB1) may have experienced intermittent disconnects fro...

London South (LHR8) Data Center Degraded Performance

On January 13, 2020, between approximately 04:04 UTC and 04:18 UTC, customer connections to the London South (LHR8) data center may have experienced decrease...

Cloud Console Portal Event Delays

We have resolved the previously reported symptoms. The service is fully restored and this incident is now resolved.

Portal Event Delays

We have resolved the previously reported symptoms. The service is fully restored and this incident is now resolved.

Intermittent Portal Login Issue

On January 9, 2020, between 15:20 and 15:40 UTC customers may have experienced delays when logging in to the portal, eventually, returning a “504 gateway tim...

Sao Paulo (GRU1) Data Center Degraded Performance

On January 6, 2019, between approximately 21:20 and 21:27 UTC, customers connections to the Sao Paulo (GRU1) Data Center may have experienced decreased perfo...

Copenhagen (CPH1) Data Center Degraded Performance

On January 5, 2019, between approximately 22:45 and 23:15 UTC, customers connections to the Copenhagen (CPH1) Data Center may have experienced decreased perf...

Stockholm (BMA2) Data Center Degraded Performance

On January 5, 2019, between approximately 22:45 and 23:15 UTC, customers connections to the Stockholm (BMA2) Data Center may have experienced decreased perfo...

Beijing (PEK1) Data Center Unavailable

We have confirmed the underlying issue is resolved. This incident is now closed.

DLP Cloud Service for Email: Degraded Performance Issue

As of 5:20 UTC, we have resolved the underlying issue causing degraded performance for SMTP for the impacted customers. This incident is now resolved.

AppNeta - Canada, Vancouver Global Monitoring Point Disruption

The issue with Global Monitoring Points in Canada, Vancouver has been resolved. We are continuing to monitor the status of this region, and will provide upda...