Complete Ended: 02:00 UTC - 31 August 2017
AppNeta Performance Manager Service Upgrade
Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...
Complete Ended: 02:00 UTC - 29 August 2017
Improvements to Trusted Device Provisioning
In order to provide our customers with the highest levels of service, we are deploying a code change in the VIP User Authentication Service to improve truste...
Complete Ended: 23:00 UTC - 26 August 2017
ClientNet Portal Maintenance August 26th 2017
This is a notification to inform you that the Symantec.cloud customer portal (ClientNet) is scheduled to be unavailable from 13:00 to 23:00 UTC Saturday 26th...
Resolved Ended: 01:03 UTC - 26 August 2017
Cb Defense - 06 Event Processing degraded performance
We have resolved the degradation in the Cb Defense - 06 Event Processing affecting our Cb Defense customers. We thank you for your patience as we identified...
Resolved Ended: 00:31 UTC - 26 August 2017
We are currently experiencing a degradation in the Cb Defense - 06 Event Processing affecting our Cb Defense customers. We are working diligently to restore ...
Resolved Ended: 07:38 UTC - 25 August 2017
Web latency for Symantec Web Security.cloud customers using proxy1.ap.webscanningservice.com
Since 02:00 UTC Customers using proxy1.ap.webscanningservice.com have been experiencing delays whilst accessing web content. Our engineering team is aware of...
Complete Ended: 22:27 UTC - 23 August 2017
VIP Manager RC4 Cipher Removal
Impact Support for RC4 cipher suites will be removed from the VIP Manager. This change enhances security by preventing the server from accepting a less secu...
Complete Ended: 01:00 UTC - 22 August 2017
Global Monitoring Point Maintenance
Global Monitoring Points will undergo scheduled maintenance on September 21st, 2017 between 8pm and 9pm ET. This maintenance may result in a small gap (of up...
Complete Ended: 02:01 UTC - 17 August 2017
Vancouver, BC Data Center Maintenance
As part of periodic maintenance, there will be a brief interruption to our Vancouver, BC data center presence on Aug 16, 2017 between 8:00PM and 10:00PM EDT....
Resolved Ended: 15:55 UTC - 15 August 2017
CDC Services Degraded affecting Cb Response, Cb Defense, Cb Protection
We are currently experiencing a degradation in the following services: Cb Defense - CDC Reputation Cb Response - CDC 1st Party, CDC 3rd Party, CDC Services, ...
Resolved Ended: 13:46 UTC - 15 August 2017
CDC Feeds - 3rd Party degraded performance
From 9:10 AM - 9:22 AM EDT, we experienced a degradation in our 3rd Party Feeds affecting our Cb Response customers. Service has been restored but some cust...
Complete Ended: 02:00 UTC - 15 August 2017
Resolved Ended: 08:57 UTC - 7 August 2017
ATP Scan Delays 7th August 2017
Resolved - Please be advised that due to networking issues emails for customers whose ATP configuration was set to "US scanning only" were intermittently ref...
Resolved Ended: 01:02 UTC - 5 August 2017
CDC - Services Outage
We are currently experiencing a Service outage which includes the following: Cb Defense - CDC Reputation Cb Response - CDC 1st Party, CDC 3rd Party, CDC Serv...
Resolved Ended: 21:06 UTC - 3 August 2017
Potential slow down in validation
We've observed a slow down in the validation of the VIP User Authentication Service and we are investigating.
Complete Ended: 03:01 UTC - 3 August 2017
Monitoring Point Upgrade
Enterprise monitoring points (9.x version) will be upgraded on August 2, 2017 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes i...
Complete Ended: 02:00 UTC - 3 August 2017
Resolved Ended: 00:11 UTC - 3 August 2017
Cb Defense - 05 Event Processing degraded performance
We are currently experiencing a degradation in the Cb Defense - 05 Event Processing affecting our Cb Defense customers. Some customers might experience a del...
Complete Ended: 02:00 UTC - 1 August 2017