October 2019

Service Impact - CDD - getReleases

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD - getReleases

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD - getReleases

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Beijing (PEK1) Data Center Unavailable

On October 30, 2019, between 08:56 UTC, and 09:14 UTC, customers connecting to the Beijing Data Center (PEK1) may have experienced disconnects from the servi...

Degraded analysis

We experienced a slowdown in analysis of files in both EMEA and North America

CB Defense 05 Dashboard degraded performance

Description: The Alerts page on CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. Security Impact: Prevention capabil...

Delay in order processing

There would be a delay in provisioning and processing of your order as the 3rd party application Amber Road is down. No orders will be lost, and processing w...

Portal Software Downloads

We are aware of an issue with downloading software from the WSS Portal. We are actively investigating this issue and will provide updates when they become a...

VMware Cloud Services Functionality Issues

Users may experience intermittent issues with functionality of our VMware Cloud Services. VMware engineers are investigating the issue and we will provide ad...

VMware Cloud on AWS: Host Remediation Degradation

Please be aware that we have experienced an operational issue that caused us to inadvertently remediate hosts that had not actually failed. A small subset of...

WSS CASB Gateway Interconnect Policy Distribution Failure

We are aware some customers may be experiencing issues where their CASB policies are not being applied to their traffic. We are investigating this issue with...

WSS CASB Gateway Interconnect Activity Tracking and Policy Execution Failure.

We are aware some WSS customers may be experiencing issues where customer activity though Gateway is not being logged in CloudSOC Investigate and their CASB ...

Johannesburg (JNB2) Data Center Degraded Performance

Customer connections to the Johannesburg (JNB2) data center may experience decreased performance or disconnects from the service. We are currently investigat...

VLP: Core - Users were not able to start new labs or training classes

Users were not able to start new labs or training classes for a brief period of time. There was no impact on users already taking a lab or training class. T...

Sydney (SYD1) Data Center Unavailable

On October 23, 2019, between 00:16 UTC and 00:37 UTC, customers connecting to the Sydney Data Center (SYD1) may have experienced intermittent disconnects fro...

VLP: Content Engine - Lab manual pages not loading

Lab manual pages were not loading for a brief period of time. Users were not able to open/see the lab manual pages for the labs/trainings they were taking. ...

APM - Issue with loading spark-line charts on Usage, Monitoring Points page

We have detected an issue with the loading of graphs on the “Monitoring Points” page under “Usage”. The charts on this page that usually depict the last 24 h...

Johannesburg (JNB2) Data Center Unavailable

The Johannesburg (JNB2) data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes a...

Helsinki (HEL2) Data Center Unavailable

On October 21, 2019, between 21:12 UTC and 22:04 UTC, customers connecting to the Helsinki, Finland Center (HEL2) may have experienced disconnects from the s...

VMware Cloud PKS Performance Degradation issue

VMware Cloud PKS is experiencing Performance Degradation issues. We are currently investigating the cause and will provide an update as soon as possible. Sta...

Sunnyvale (SJC5) Data Center Degraded Performance

Customer connections to the Sunnyvale (SJC5) data center may have experienced decreased performance or disconnects from the service. We are currently investi...

VMware Cloud on AWS: SDDC provisioning failures in US East (N. Virginia) region

VMware Engineering teams are working to increase free capacity in the US East (N. Virginia) region. Our next update will be in 24 hours or sooner if availabl...

Turin (TRN1) and Zurich (ZRH2) Data Center Degraded Performance

On October 18, 2019, between 11:35 UTC and 11:49 UTC, customers connecting to the Turin (TRN1) and Zurich (ZRH2) Data Centers may have experienced disconnect...

VMware Cloud on AWS: SDDC Capacity issue in Asia Pacific Southeast Region

VMware Cloud on AWS might experience issues while deploying new SDDC in Asia Pacific South East Region(Singapore). Team is actively investigating the issue. ...

San Jose (SJC5) Data Center Unavailable

On October 17, 2019, between 17:04 UTC, and 21:35 UTC, a third party DNS provider experienced issues resolving some hosts from the San Jose data center. This...

Zurich (ZRH2) Data Center Unavailable

The Zurich (ZRH2) data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes availab...

Turin (TRN1)Data Center Degraded Performance

On October 17, 2019, between 11:38 UTC and 12:12 UTC, customers connecting to the Turin (TRN1) Data Center may have experienced disconnects from the service....

Email Delays in EMEA Region

We are aware of a small subset of customers provisioned on the EMEA based infrastructure experiencing delays sending or receiving emails since approximately ...

Cb Defense 05 Degraded Performance

Description: We are aware of a problem in the CB Defense 05 backend which can manifest itself as an intermittent installation or registration failure. The i...

Singapore (SIN3) Data Center Unavailable

On October 16, 2019, between 17:35 UTC and 17:42 UTC, customers connecting to the Singapore Data Center (SIN3) may have experienced disconnects from the serv...

VMware Skyline Service Availability issue

VMware Skyline Service is experiencing Availability issues. Our engineers are currently investigating the issue with the service disruption and will continue...

VMware Cloud on AWS: SDDC provisioning failures in US West (Oregon) Region

VMware Cloud on AWS might experience issues while deploying new SDDC in US-WEST region. Team is actively investigating the issue. The next update will be pro...

London South (LHR8) Data Center Unavailable

On October 15, 2019, between 01:17 UTC and 01:21 UTC, customer connections to the London South (LHR8) Data Center may have experienced disconnects from the s...

Email Connectivity Issue in EMEA

On October 14, 2019, between 11:50 UTC and 12:14 UTC, a small subset of customers provisioned on EMEA infrastructure may have experienced issues sending and ...

Johannesburg (JNB2) Data Center Unavailable

On October 12, 2019, between 23:13 UTC and 23:23 UTC customers connecting to the Johannesburg Data Center (JNB2) may have experienced disconnects from the se...

Performance Degradation with VMware Log Intelligence

VMware Log Intelligence service is experiencing performance degradation issues. We are currently investigating the cause and will provide an update as soon a...

CB Defense 01 Dashboard degraded performance

Description: From 2:10 PM - 2:23 PM EST, some elements of CB Defense 01 UI may have taken longer than normal to populate or may have failed to load intermitt...

Mumbai (BOM1) Data Center Decreased Performance

Customer connections to the Mumbai (BOM1) data center via IPSEC are currently experiencing decreased performance or disconnections from the service. We are ...

Mumbai (BOM1) Data Center Unavailable

On October 9, 2019, between 04:33 UTC and 04:36 UTC, customers connecting to the Mumbai Data Center (BOM1) may have experienced disconnects from the service....

Seoul Data Center (GMP1) Unavailable

On October 8, 2019, between 07:48 UTC and 08:02 UTC customers connecting to the Seoul Data Center (GMP1) may have experienced disconnects from the service. T...

AppNeta - PT, Lisbon Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the PT, Lisbon region that may affect Experience and Delivery monitoring data from this region....

VMware Cloud PKS Performance Degradation issue

VMware Cloud PKS is experiencing Performance Degradation issues. We are currently investigating the cause and will provide an update as soon as possible. Sta...

VMware Skyline Service Intermittent Availability issue

VMware Skyline Service is experiencing Intermittent Availability issues. Our engineers are currently investigating the issue with the service disruption and ...

VMware Cloud on AWS: Unable to access the Network and Security tab

VMware Cloud on AWS is currently experiencing functionality issues while accessing Network and Security tab. Engineering teams are engaged to work towards re...

Policy Issue

Since 00:15 UTC, we are aware of customers experiencing issues applying policies with the DLP Cloud Service Gateway for Enforce. This is creating delays for ...

VMware Cloud on AWS Service Performance Degradation issue

VMware Cloud on AWS Service is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will pro...

VMware Skyline Service Intermittent Availability issue

VMware Skyline Service is experiencing Intermittent Availability issues. Our engineers are currently investigating the issue with the service disruption and ...

VMware Cloud on AWS: SDDC provisioning failures

VMware Engineering teams are working to increase free capacity in the US West (Oregon) region. Our next update will be in 24 hours or sooner if available. Im...