March 2022

Resolved Ended: 17:11 UTC - 31 March 2022

ClientNet Track & Trace Issue

Between 06:41 UTC to 07:39 UTC, customers may have experienced a system error whilst navigating to the Track & Trace feature within ClientNet. We have id...

Complete Ended: 09:33 UTC - 31 March 2022

VMware vRealize Automation Cloud - Emergency fix of provisioning service

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of the Emergency fix of the provision...

Complete Ended: 05:45 UTC - 31 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Zookeeper maintenance for vulnera...

Complete Ended: 05:44 UTC - 31 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Zookeeper maintenance for vulnera...

Resolved Ended: 23:44 UTC - 30 March 2022

AppNeta - App-01 and App-07 Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points on the app-01 and app-07 that may affect Experience and Delivery monitoring data from those server...

Resolved Ended: 20:32 UTC - 30 March 2022

WAN target outage

We are having an issue at our Boston data center starting at 9:30 AM EDT. During this time, paths monitoring to our WAN targets at ra01-us-ma.appneta.net and...

Symantec Endpoint Protection Mobile

Resolved Ended: 19:27 UTC - 30 March 2022

SEP Mobile Management Console (Management Console - Americas (mc)) Unavailable

On March 30, 2022, between 17:16 UTC and 17:46 UTC, customers using the SEP Mobile Management Console (Management Console - Americas (mc)) may have experienc...

Complete Ended: 18:49 UTC - 30 March 2022

VIP Maintenance on March 29, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 29, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are updating the VI...

Complete Ended: 17:07 UTC - 30 March 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 30,...

Resolved Ended: 16:52 UTC - 30 March 2022

Email Delivery Issue (NAM/EMEA Infrastructure)

On March 14, 2022, between approximately 16:00 UTC and 23:59 UTC, a small subset of EMEA Email Security.cloud infrastructure experienced a minor outage resul...

Complete Ended: 05:42 UTC - 30 March 2022

Portal Planned Upgrade - Production on 30 March, 2022

Layer7, a division of Broadcom, is performing an upgrade to version 5.1 starting on 30 March, 2022, at 03:00 GMT, for a duration of 6 hours. Impact During th...

Layer7 API Management

Resolved Ended: 04:30 UTC - 30 March 2022

Email Delays

We are aware of customers provisioned on our NAM and EMEA infrastructure experiencing delays sending and receiving emails. Any emails queued on our infrastru...

Complete Ended: 03:00 UTC - 30 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Tuesday, March 29, 2022, 9:00 PM Eastern Time (ET) End ...

Resolved Ended: 02:29 UTC - 30 March 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Resolved Ended: 02:25 UTC - 30 March 2022

VMware Skyline Issue

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...

Resolved Ended: 02:13 UTC - 30 March 2022

INC01292327

We are aware of an issue that is affecting the service and are continuing to investigate a resolution to restore the service to normal operations as soon as ...

Complete Ended: 22:00 UTC - 29 March 2022

Email Security.cloud Emergency Maintenance for EMEA Infrastructure on March 29, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the EMEA region. This maintenance will begin on March 29, 2022, starting at 20:00 UT...

Resolved Ended: 19:55 UTC - 29 March 2022

VMware vRealize Automation Cloud Issue

VMware vRealize Automation Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the ...

Complete Ended: 11:53 UTC - 29 March 2022

VMware vRealize Automation Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Complete Ended: 03:00 UTC - 29 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Monday, March 28, 2022, 9:00 PM Eastern Time (ET) End T...

Complete Ended: 00:11 UTC - 29 March 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 28,...

Resolved Ended: 23:21 UTC - 28 March 2022

VMware Skyline Issue

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...

Resolved Ended: 19:24 UTC - 28 March 2022

AppNeta - Honolulu Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the Honolulu region that may affect Experience and Delivery monitoring data from this region. O...

Complete Ended: 15:16 UTC - 28 March 2022

VMware vRealize Automation Cloud - Scheduled Maintenance.

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Complete Ended: 12:00 UTC - 28 March 2022

Web Security Service Agent Release Announcement

We are proud to announce the immediate availability of the public preview of WSS Agent v8.0.60. Customers are encouraged to test this build to ensure compati...

Complete Ended: 11:26 UTC - 28 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 10:10 UTC - 28 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Resolved Ended: 09:52 UTC - 28 March 2022

VMware Extensible Services Platform Issue

VMware engineering was made aware of a brief ESP services disruption. Currently services are operating as expected. This incident stands resolved and no furt...

Complete Ended: 07:26 UTC - 28 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 06:00 UTC - 28 March 2022

DX SaaS Maintenance - EU region

DX SaaS, a division of Broadcom, is performing maintenance starting on March 28, 2022, at 04:00 UTC for a duration of 2 hours in EU region. Impact During the...

Complete Ended: 04:57 UTC - 28 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 15:00 UTC - 26 March 2022

Email Security.cloud ClientNet Portal and API Maintenance on March 26, 2022

Symantec is performing scheduled maintenance of Email Security.Cloud Customer portal ClientNet beginning March 26, 2022 at 12:00 UTC for a duration of 3 hour...

Complete Ended: 08:05 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:04 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:04 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:03 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:02 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:01 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 08:00 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 07:59 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 07:58 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 07:57 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 07:55 UTC - 26 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545603

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545603 Service Availability: Th...

Complete Ended: 23:06 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545632

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545632 Service Availability: Th...

Complete Ended: 23:05 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545632

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545632 Service Availability: Th...

Complete Ended: 23:02 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545632

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545632 Service Availability: Th...

Resolved Ended: 20:08 UTC - 25 March 2022

Resolved: DLP Cloud for Email - Americas Detection Issue

On March 25, 2022, between 14:04 UTC and 17:33 UTC, a small subset of customers using DLP Cloud for Email- Americas may have experienced degraded performance...

DLP Cloud

Resolved Ended: 20:00 UTC - 25 March 2022

Rally unavailable to users logging in using SSO

Rally was unavailable to our users logging in using SSO from 14:24 PM - 14:48 PM Mountain time. The issue has been resolved.

Complete Ended: 13:55 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545625

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545625 Service Availability: Th...

Complete Ended: 13:54 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545625

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545625 Service Availability: Th...

Complete Ended: 13:54 UTC - 25 March 2022

Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545625

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545625 Service Availability: Th...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 08:25 UTC - 25 March 2022

Endpoint Security Extended Maintenance

We have extended the current maintenance by 1 additional hour. Impact During this maintenance activity, the console will continue to function but users might...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 08:00 UTC - 25 March 2022

Endpoint Security Maintenance

Symantec, a division of Broadcom, is performing scheduled maintenance on March 25, 2022, starting at 04:00 UTC for a duration of 4 hours. Impact During this ...

Complete Ended: 05:00 UTC - 25 March 2022

VIP Maintenance on March 24, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 24, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are updating the VI...

Complete Ended: 03:59 UTC - 25 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, March 24, 2022,...

Resolved Ended: 17:28 UTC - 24 March 2022

Resolved: Web Isolation Connectivity Issues for Web Security Service

On March 23, 2022 starting at 22:30 UTC, Web Security Service (WSS) customers may have experienced issues while browsing using Web Isolation service. The iss...

Resolved Ended: 11:58 UTC - 24 March 2022

VMware Learning Platform Issue

VMware Learning Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 ...

Resolved Ended: 10:30 UTC - 24 March 2022

Web Isolation Connectivity Issues for Web Security Services

On March 23, 2022 from 22:30 UTC, customers may have experienced issues while browsing using Web Isolation when accessing through WSS. The issue affected onl...

Complete Ended: 06:13 UTC - 24 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 05:55 UTC - 24 March 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 03:59 UTC - 24 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Wednesday, March 23, 2022...

Resolved Ended: 03:54 UTC - 24 March 2022

Application Performance Management Agent Issue

We are aware of Application Performance Management customer tenants provisioned on US infrastructure experiencing greyed out agents in metric view. Though th...

Complete Ended: 02:00 UTC - 24 March 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 00:43 UTC - 24 March 2022

VMware Learning Platform Issue

VMware Learning Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 ...

Resolved Ended: 17:52 UTC - 23 March 2022

AppNeta - Vanocuver, CA Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the Vanocuver, Canada region that may affect Experience and Delivery monitoring data from this ...

Complete Ended: 11:50 UTC - 23 March 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 23,...

Complete Ended: 08:49 UTC - 23 March 2022

Portal Planned Upgrade - Staging on 23 March, 2022

Layer7, a division of Broadcom, is performing an upgrade to version 5.1 starting on 23 March, 2022, at 03:00 GMT, for a duration of 6 hours. Impact During th...

Layer7 API Management

Complete Ended: 06:00 UTC - 23 March 2022

London (GGBLO1) Site Maintenance

The London (GGBLO1) WSS site will undergo maintenance beginning on March 22, 2022 starting at 18:00 UTC, lasting for a duration of up to 12 hours. • IP addre...

Complete Ended: 06:00 UTC - 23 March 2022

Dover (GGBDO1, GGBDO11) Site Maintenance

The Dover (GGBDO1 & GGBDO11) WSS sites will undergo maintenance beginning on March 22, 2022 starting at 18:00 UTC, lasting for a duration of up to 12 hou...

Complete Ended: 05:00 UTC - 23 March 2022

VIP Maintenance on March 22, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 22, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are updating the VI...

Complete Ended: 00:00 UTC - 23 March 2022

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service staring on March 16, 2022 and end on March 22, 2022. All...

Resolved Ended: 23:59 UTC - 22 March 2022

New SDDC Provisioning Failures

Subject: VMware engineers are currently observing SDDC deployment failures in GovCloud regions. We are currently investigating and working towards resolving ...

Resolved Ended: 20:25 UTC - 22 March 2022

Columbia (GUSCO1) Data Center Degraded Performance

Starting at 11:30 UTC, customer connections to the Columbia (GUSCO1) data center may have experienced decreased performance or latency from the service. We ...

Resolved Ended: 15:38 UTC - 22 March 2022

DX SaaS Application Performance Management (APM) UI Unavailable

We are aware of few customers provisioned on US infrastructure that are unable to access the Application Performance Management UI and in addition, observing...

Resolved Ended: 13:32 UTC - 22 March 2022

VMware Tanzu Application Catalog Issue

VMware Tanzu Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the ...

Complete Ended: 10:46 UTC - 22 March 2022

CPHub Deployment - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Marc...

Complete Ended: 02:00 UTC - 22 March 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 23:08 UTC - 21 March 2022

CloudSOC CASB Outbound Email Issue

We are currently experiencing an issue sending outbound emails from CloudSOC CASB. Customers will not receive any emails such as reports, forgot password ema...

Resolved Ended: 20:35 UTC - 21 March 2022

INC01290433

We are aware of an issue that is affecting the service and are continuing to investigate a resolution to restore the service to normal operations as soon as ...

Resolved Ended: 19:07 UTC - 21 March 2022

Operational Intelligence (OI) Degraded Performance

We are aware of customers experiencing delays in processing the latest Service Alarms, Ticket, and Email/Webhook notifications in the DX Operational Intellig...

Complete Ended: 12:00 UTC - 21 March 2022

Secure Access Cloud Planned US maintenance on March 21, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 21, 2022, at 08:00 UTC, for a duration of 4 hours. Customer Action As part of o...

Complete Ended: 08:00 UTC - 21 March 2022

DX SaaS Maintenance US Region

DX SaaS, a division of Broadcom, is performing maintenance starting on March 21, 2022, at 04:00 UTC for a duration of 4 hours in US region. Impact During the...

Resolved Ended: 03:14 UTC - 21 March 2022

WSS and CloudSOC CASB Authentication Issue

We are aware of some Web Security Service (WSS) customers currently experiencing authentication issues with CloudSOC CASB. This issue is only impacting WSS a...

Complete Ended: 22:00 UTC - 20 March 2022

Secure Access Cloud Planned EU maintenance on March 20, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 20, 2022, at 18:00 UTC, for a duration of 4 hours. Customer Action As part of o...

Complete Ended: 07:01 UTC - 20 March 2022

Planned Monthly Maintenance March 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 20 March 2022. During this time, teams will be performing monthly databa...

Complete Ended: 07:01 UTC - 20 March 2022

Planned Monthly Maintenance March 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 20 March 2022. During this time, teams will be performing monthly databa...

Complete Ended: 07:00 UTC - 20 March 2022

Planned Monthly Maintenance March 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 20 March 2022. During this time, teams will be performing monthly databa...

Complete Ended: 07:00 UTC - 20 March 2022

Planned Monthly Maintenance March 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 20 March 2022. During this time, teams will be performing monthly databa...

Complete Ended: 07:00 UTC - 20 March 2022

Planned Monthly Maintenance March 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 20 March 2022. During this time, teams will be performing monthly databa...

Complete Ended: 05:54 UTC - 20 March 2022

EEDR – ENTERPRISE EDR – US Scheduled Maintenance

During this maintenance period, investigate page and process tree queries might time out. There is no impact to data ingestion. Any data sent to the Carbon B...

Complete Ended: 05:25 UTC - 20 March 2022

VMware Cloud on AWS - VMC Console Maintenance

Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 20, 2022 ...

Complete Ended: 01:00 UTC - 20 March 2022

VIP Maintenance on March 19, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 19, 2022 at 17:00 UTC, for a duration of 8 hours. Impact We are updating the VI...

Complete Ended: 06:08 UTC - 19 March 2022

Scheduled 16.0.1 Upgrade - CHG0472008

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 02:48 UTC - 19 March 2022

Scheduled 16.0.1 Upgrade - CHG0472020

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 02:47 UTC - 19 March 2022

Scheduled 16.0.1 Upgrade - CHG0472020

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 02:45 UTC - 19 March 2022

Scheduled 16.0.1 Upgrade - CHG0472020

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 00:00 UTC - 19 March 2022

EU1 Planned Maintenance on 18 March, 2022

Rally is performing maintenance on the EMEA EU1 environment starting on 18 March, 2022, at 22:00 UTC, for a duration of 2 hours. During the maintenance perio...

Rally

Resolved Ended: 21:34 UTC - 18 March 2022

INC01290110

On March 18, 2022 between 19:25 and 19:45 UTC, customers provisioned on Production–US1-004 Group ID may have experienced performance degradation and/or acces...

Complete Ended: 14:37 UTC - 18 March 2022

Scheduled 16.0.1 Upgrade - CHG0472017

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 14:37 UTC - 18 March 2022

Scheduled 16.0.1 Upgrade - CHG0472017

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 14:35 UTC - 18 March 2022

Scheduled 16.0.1 Upgrade - CHG0472017

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 11:02 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:01 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:01 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:01 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:01 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:00 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:00 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 11:00 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545311

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545311 Service Availability: Th...

Complete Ended: 04:00 UTC - 18 March 2022

CloudSOC Scheduled Maintenance for Global CASB Cloud

Broadcom is performing scheduled maintenance on Global CASB Cloud beginning March 17th, 2022, starting at 20:00 UTC, for a duration of 8 hours. Impact During...

Complete Ended: 01:01 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545293

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545293 Service Availability: Th...

Complete Ended: 01:00 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545293

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545293 Service Availability: Th...

Complete Ended: 01:00 UTC - 18 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545293

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545293 Service Availability: Th...

Complete Ended: 01:00 UTC - 18 March 2022

VIP Maintenance on March 17, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 17, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are updating the VI...

Complete Ended: 23:30 UTC - 17 March 2022

Web Security Service Reporting Infrastructure Maintenance March 17, 2022

On March 17, 2022, we will be performing general maintenance on the WSS reporting infrastructure to improve stability and continue to optimize the service. I...

Complete Ended: 21:30 UTC - 17 March 2022

WSS Agent Infrastructure Maintenance March 17, 2022

Symantec, a division of Broadcom, will be performing maintenance on WSS Agent infrastructure on March 17, 2022, starting at 17:30 UTC for a duration of 4 hou...

Complete Ended: 12:50 UTC - 17 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545262

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545262 Service Availability: Th...

Complete Ended: 12:49 UTC - 17 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545262

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545262 Service Availability: Th...

Complete Ended: 12:48 UTC - 17 March 2022

Non Production 16.0.1.1 Pre Patch 1 Deployment - CHG0545262

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0545262 Service Availability: Th...

Resolved Ended: 08:29 UTC - 17 March 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Resolved Ended: 07:17 UTC - 17 March 2022

ENTERPRISE EDR - US UBS Unavailable

Description: Enterprise EDR - US UBS is currently unavailable. Metadata and binary uploads may be delayed processing and viewing UBS data is unavailable. Fo...

Complete Ended: 02:00 UTC - 17 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Wednesday, March 16, 2022, 9:00 PM Eastern Time (ET) En...

Complete Ended: 18:27 UTC - 16 March 2022

VMware Cloud Director Service Upgrade (Americas) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 16, 202...

Complete Ended: 16:20 UTC - 16 March 2022

VMware Cloud Director Service Upgrade (Europe) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 16, 202...

Resolved Ended: 09:55 UTC - 16 March 2022

Email Delays in NAM Region

We are aware of a subset of customers provisioned on our NAM infrastructure experiencing delays sending and receiving emails. Any emails queued on our infras...

Complete Ended: 07:00 UTC - 16 March 2022

DX SaaS Maintenance EU Region

DX SaaS, a division of Broadcom, is performing maintenance starting on March 16, 2022, at 04:00 UTC for a duration of 3 hours in EU region. Impact During the...

Complete Ended: 04:00 UTC - 16 March 2022

CloudSoC Scheduled Maintenance for EU CASB Cloud

Broadcom is performing scheduled maintenance on EU CASB Cloud beginning March 15th, 2022, starting at 20:00 UTC, for a duration of 8 hours. Impact During the...

Complete Ended: 04:00 UTC - 16 March 2022

Delhi (GINDE11, GINDE12) Site Maintenance

The Delhi (GINDE11, GINDE12) WSS site will undergo maintenance beginning on March 15, 2022 starting at 16:00 UTC, lasting for a duration of up to 12 hours. •...

Complete Ended: 03:30 UTC - 16 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Tuesday, March 15, 2022, ...

Complete Ended: 02:00 UTC - 16 March 2022

VIP Maintenance on March 15, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 15 at 22:00 UTC, for a duration of 4 hours. Impact We are performing regular ma...

Resolved Ended: 01:14 UTC - 16 March 2022

VIP Application slowness and failures

On March 15, 2022 between 21:24 UTC and 21:32 UTC, some customers may have experienced application slowness and/or intermittent failures with VIP Service. We...

Complete Ended: 01:00 UTC - 16 March 2022

Cloud Portal Maintenance on March 15, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on March 15, 2022, at 21:00 UTC for a duration of 4 hour. Impact During t...

Complete Ended: 00:30 UTC - 16 March 2022

Email Security.Cloud EMEA Quarantine Infrastructure Emergency Maintenance on March 15, 2022

Symantec, a division of Broadcom, is performing emergency maintenance of Email Quarantine EMEA Infrastructure beginning March 15, 2022, starting at 16:30 UTC...

Complete Ended: 00:00 UTC - 16 March 2022

WebPulse Service Maintenance, February 14 – March 15, 2022

Symantec, a division of Broadcom, is performing planned maintenance from February 14, 2022 to March 15, 2022 to upgrade the WebPulse Services Platform. Impac...

Complete Ended: 00:00 UTC - 16 March 2022

New WSS Point of Presence - Dover (GGBDO)

We are pleased to announce our newest point-of-presence (POP) in Dover, UK (GGBDO). The POP was engineered to service customers in the europe region and feat...

Resolved Ended: 15:40 UTC - 15 March 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 10:00 UTC - 15 March 2022

Email Security.Cloud NAM Quarantine Infrastructure Emergency Maintenance on March 15, 2022

Please be advised that Symantec, a division of Broadcom, is still completing maintenance for Email Quarantine NAM Infrastructure as per this original mainten...

Complete Ended: 06:30 UTC - 15 March 2022

Email Security.Cloud NAM Quarantine Infrastructure Emergency Maintenance on March 15, 2022

Symantec, a division of Broadcom, is performing emergency maintenance of Email Quarantine NAM Infrastructure beginning March 15, 2022, starting at 02:30 UTC,...

Resolved Ended: 04:32 UTC - 15 March 2022

Spike in Transactions failing with status Unavailable - Resolved

Arcot confirms to have noticed intermittent spike in transaction failures. Our internal teams have taken a note of this event and are further investigating t...

Resolved Ended: 04:30 UTC - 15 March 2022

Intermittent Login Issues with VMware Cloud Services

VMware Engineering team observed intermittent login issues with VMware Cloud Services for a subset of users in San Jose and Boston. Currently, the service is...

Complete Ended: 03:30 UTC - 13 March 2022

AppNeta Education Portal - Scheduled Maintenance

The AppNeta Education Portal will be undergoing maintenance from 10pm-10:30pm EST on Saturday, March 12th. During this time, learn.appneta.com will be unavai...

Complete Ended: 00:00 UTC - 13 March 2022

March Monthly Maintenance

The Clarity SaaS team will not be performing disruptive maintenance during this month’s regularly scheduled maintenance window. Please see the Clarity SaaS M...

Complete Ended: 16:21 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:20 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:20 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:19 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:18 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:17 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:17 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:16 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:15 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 16:14 UTC - 12 March 2022

Scheduled 16.0.1 Upgrade - CHG0472075

This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity SaaS as posted in the published upgrad...

Complete Ended: 15:00 UTC - 12 March 2022

March Monthly Maintenance

The Clarity SaaS team will be performing scheduled monthly maintenance activity as listed below. Schedule - Start time: March 12, 2022 at 03:00 UTC - End tim...

Complete Ended: 06:00 UTC - 12 March 2022

March Monthly Maintenance

The Clarity SaaS team will not be performing disruptive maintenance during this month’s regularly scheduled maintenance window. Please see the Clarity SaaS M...

Complete Ended: 05:00 UTC - 12 March 2022

Sandbox refresh for a single customer scheduled for 7:00 PM MST 03/11/2022

We will be undergoing scheduled maintenance during this time.

Rally

Resolved Ended: 20:05 UTC - 11 March 2022

AppNeta - Some Monitoring Points not displaying in Managed Monitoring Point Page

AppNeta Engineering has identified an issue affecting all application nodes, whereby some Monitoring Points do not display in the Managed Monitoring Point Pa...

Resolved Ended: 16:09 UTC - 11 March 2022

EMEA Email Quarantine Release Issue

We are currently aware that some customers are unable to release emails in the EMEA Email Quarantine Portal or active digest. We are investigating the issue ...

Symantec Endpoint Security Complete

Resolved Ended: 16:09 UTC - 11 March 2022

Application Control and Application Isolation Events Issue

We are currently aware that customers are experiencing issues with events not being uploaded to the Cloud Console. This is impacting endpoints with version 1...

Resolved Ended: 08:31 UTC - 11 March 2022

EMEA Email Quarantine Portal Login Issue

We are aware customers experiencing login issues when attempting to log into the EMEA Quarantine Portal. We are currently investigating these errors and will...

Complete Ended: 08:29 UTC - 11 March 2022

VMware vRealize Automation Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Complete Ended: 04:00 UTC - 11 March 2022

WebPulse Maintenance on March 11, 2022

Symantec, a division of Broadcom, is performing planned maintenance of WebPulse service on March 11, 2022 at 01:00 UTC for a duration of 3 hours. Impact Duri...

Resolved Ended: 02:44 UTC - 11 March 2022

Intelligence Services/WebFilter File Reputation Service Interruption

On March 11, 2022, between 01:22 UTC and 02:02 UTC, Intelligence Services/WebFilter customers using File Reputation Service were unable to get reputation inf...

Complete Ended: 02:00 UTC - 11 March 2022

VIP Maintenance on March 10, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 10 at 22:00 UTC, for a duration of 4 hours. Impact We are updating the VIP Serv...

Complete Ended: 15:28 UTC - 10 March 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 10,...

Complete Ended: 09:03 UTC - 10 March 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Marc...

Complete Ended: 03:00 UTC - 10 March 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 23:53 UTC - 9 March 2022

ENDPOINT STANDARD US 5 Event Processing Degraded - Investigating Cause

Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. ...

Complete Ended: 16:17 UTC - 9 March 2022

VMware Cloud Director (Americas) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 09, 202...

Complete Ended: 11:22 UTC - 9 March 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Marc...

Complete Ended: 04:30 UTC - 9 March 2022

Web Security Service Reporting Infrastructure (NAM) Maintenance March 9, 2022

On March 8, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the NAM region to improve stability and continue to optimi...

Complete Ended: 04:00 UTC - 9 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Tuesday, March 8, 2022, 9...

Complete Ended: 03:42 UTC - 9 March 2022

VMware Cloud Director (Europe) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 09, 202...

Complete Ended: 00:00 UTC - 9 March 2022

VIP Maintenance on March 08, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 8 at 22:00 UTC, for a duration of 2 hours. Impact We are updating VIP Manager t...

Complete Ended: 20:23 UTC - 8 March 2022

VMware Cloud Director (Asia Pacific) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: March 08, 202...

Complete Ended: 03:00 UTC - 8 March 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 00:58 UTC - 8 March 2022

Error while downloading rules updates

We are currently investigating an issue where sensors may encounter an error while downloading rules updates.

Resolved Ended: 15:53 UTC - 7 March 2022

ClientNet Portal Login Issue

We are aware of customers with VIP enabled will experience issues logging in to ClientNet portal. Our engineering team is currently investigating this issue....

Resolved Ended: 12:23 UTC - 7 March 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 11:00 UTC - 7 March 2022

Secure Access Cloud Planned US maintenance on March 7, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 7, 2022, at 07:00 UTC, for a duration of 4 hours. Customer Action As part of ou...

Complete Ended: 10:00 UTC - 7 March 2022

DX SaaS Maintenance-US Region

DX SaaS, a division of Broadcom, is performing maintenance starting on March 7, 2022, at 02:00 UTC, for a duration of 8 hours in US region. Impact During the...

Resolved Ended: 22:30 UTC - 6 March 2022

ENDPOINT STANDARD US 5 Event Processing Degraded - Resolved

Description: From 12:35 PM ET to 5:22 PM ET, The Carbon Black Cloud team has addressed the cause for event processing degradation and the issue is resolved. ...

Complete Ended: 22:00 UTC - 6 March 2022

Secure Access Cloud Planned EU maintenance on March 6, 2022

Symantec, a division of Broadcom, is performing maintenance starting on March 6, 2022, at 18:00 UTC, for a duration of 4 hours. Customer Action As part of ou...

Resolved Ended: 17:39 UTC - 6 March 2022

Carbon Black Cloud Audit & Remediation - US Live Response Degraded

CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers assigned to Carbon Black Cloud - US 5 may experience intermittent failures when initiating a ...

Complete Ended: 23:30 UTC - 4 March 2022

Web Security Service Reporting Infrastructure (EMEA) Maintenance March 4, 2022

On March 4, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the EMEA region to improve stability and continue to optim...

Resolved Ended: 21:45 UTC - 4 March 2022

Reporting Issue in EMEA Region

We are aware of reporting functionality currently unavailable for customers in EMEA region. Reporting data will be available once the issue is resolved. Ple...

Complete Ended: 11:30 UTC - 4 March 2022

Maintenance for Symantec Messaging Gateway on March 04, 2022

Symantec, a division of Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning March 04, 2022, starting at 07:30 UTC, for a durat...

Messaging Gateway

Symantec Endpoint Security Complete

Resolved Ended: 06:07 UTC - 4 March 2022

Application Control Policy Issue

We are currently investigating an issue with Application Control Policy function. Impacted customers are unable to add rules to the Application Control polic...

Complete Ended: 03:00 UTC - 4 March 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Thursday, March 3, 2022, 9:00 PM Eastern Time (ET) End ...

Complete Ended: 13:54 UTC - 3 March 2022

VMware Cloud Director (Americas) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Upgrade Production service to SHA 0a8ecc36a08...

Complete Ended: 13:30 UTC - 3 March 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Marc...

Resolved Ended: 13:16 UTC - 3 March 2022

VMware Tanzu Application Catalog Issue

VMware Tanzu Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the ...

Complete Ended: 08:53 UTC - 3 March 2022

[CANCELLED] Maintenance for Symantec Messaging Gateway on March 03, 2022

Symantec, a division of Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning March 03, 2022, starting at 07:30 UTC, for a durat...

Messaging Gateway

Complete Ended: 06:58 UTC - 3 March 2022

VMware Cloud Director (Europe) - Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Upgrade Production service to SHA 0a8ecc36a08...

Complete Ended: 21:30 UTC - 2 March 2022

Web Security Service Reporting Infrastructure (APAC) Maintenance March 2, 2022

On March 2, 2022, we will be performing general maintenance on the WSS reporting infrastructure in the APAC region to improve stability and continue to optim...

Complete Ended: 20:32 UTC - 2 March 2022

VMware Cloud Director (Asia)- Scheduled Maintenance

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Upgrade Production service to SHA 0a8ecc36a08...

Resolved Ended: 20:11 UTC - 2 March 2022

CloudSOC CASB Outbound Email Issue

We are currently experiencing an issue sending outbound emails from CloudSOC CASB. Customers will not receive any emails such as reports, forgot password ema...

Resolved Ended: 01:48 UTC - 2 March 2022

Intelligence Services/WebFilter Site Review Portal Unavailable

Between March 1, 2022 at 23:47 UTC and March 2, 2022 at 00:47 UTC, Intelligence Services/WebFilter customers were unable to access the Site Review Portal. Th...

Complete Ended: 01:00 UTC - 2 March 2022

Global Monitoring Point Upgrade

On Tuesday, March 1st, AppNeta Engineering is planning to upgrade Microsoft Azure based Global Monitoring Points to the latest version. This maintenance will...

Resolved Ended: 19:16 UTC - 1 March 2022

Drop in Challenge Success Rate for EMV3DS Transactions

We have detected a drop in Success for Challenged EMV3DS transactions. We are currently investigating the issue and will provide an update in 30 minutes.

Complete Ended: 03:00 UTC - 1 March 2022

Enterprise Monitoring Point Upgrade

We upgraded enterprise monitoring points to 13.7.0 on Feb 10, 2022. Some monitoring points were not upgraded at the time due to data loss issues seen during ...